Acorn Self Storage - Kensington

very professional

prompt, courteous, cooperative, thorough

Great Management

I have an upcoming move overseas. Management wired with me to secure storage and arrangements for picking up the household goods from movers. Other nearby facilities were not that accommodating.

Great

Super easy. Manager was awesome.

Great service, great experience, thanks to Jheromell

Jheromell provides me an outstanding service. Always prompt to help with a great attitude. Very professional.

The gentleman explained everything and appreciate it. Thank you so much..

I give this storage place a thumbs up. I was shown where the storage unit was located,where to find the flat carts. I would recommend my friends and family to use this storage place.

Excellent space, helpful staff, great value!

Their customer service is likely the best I have experienced in the service sector. After punching in our access code to enter the facility, they immediately sent a representative to greet us at the unit and have it unlocked and ready to use. The entire facility is spotless clean, and air conditioned as advertised. Lots of space in both elevators, and three loading docks so you don't have to fight with others for space. They also have dolley's and a bunch of moving carts to help, so you don't need to carry all your heavy boxes by hand. We completed everything online the night before, which took about 10-15 minutes to read and sign. Very easy, and comes with automatic payment options, plus insurance can be added. Would recommend to anyone. Also, during the recent covid situation, they have complementary hand sanitizer at the entrance, and everyone we saw was practicing social distancing wearing face masks. Felt very safe!

Great Manager and Customer service

Jheromell Arcilla is the manager of this facility and consistently goes above and beyond the basic level of service I have experienced at other storage facilities. I highly recommend using this Acorn Self-Storage over any other option.

An excellent value and an awesome staff....a win / win!!!!

Was able to reserve a unit then meet the staff a few days later. All my information was already in the system so the amount of time to complete the paperwork and get the unit was m minimal The staff was awesome. Then a quick tour of the facility showing me my unit......OUTSTANDING!!! Place is spotless.

Excellent and Responsive Service

The manager is incredibly helpful. I can't recommend this facility highly enough.

I'm pleased with this entire arrangement!

This is a no nonsense way to store and access your stuff. It's generally empty of other people, well lit, normal temperature, clean, dry, secure. I should have done this years ago.

Clean, secure facility with great customer service and prices

Clean, secure facility with great customer service and prices

Clean well lighted place

Excellent facility and lovely management, even helped me move my boxes in.

Acorn Storage was kind, easy to work with and very accommodating.

They were very kind at Acorn Storage. They made the process easy and fun. The facility was clean and well maintained.

It was a very fast and easy experience.

Reserving the unit online was very easy, and once we got to the company and met in person everything was clean and well protected. The staff was incredibly nice and helped us throughout the entire process. Will definitely recommend.

Good customer service

Inviting,clean, quiet area on kensington,md

Great experience for a 1st timer

Customer service was great. Very kind and helpful.

Moving from Atlanta

I am very pleased with the location I received, right down from the loading dock. The unit us very nice & I have a light!

A clean well-lit place

The storage space rental experience was a pleasure. The staff is helpful and friendly. The rental spaces are easy to access and the entire facility is well-maintained. Highly recommended.

Nice neighborhood in a residential area.

Staff was friendly and the area looks safe. Butwhat stood out was the facility is clean.

Excellent customer service!!

Incredibly kind and helpful customer service. The facility is located in a sweet little neighborhood. There was a great emphasis on making sure all of our needs were met. Would recommend anyone looking for storage outside of DC but still close to the city use this place!