Public Storage - Gaithersburg - 370 Christopher Ave

Very good

Very good Storage, Good Staff, No issues

Wow!

Great, simple, contactless rental!

Great experience!!!

Great!!!! My experience was a great one. I really like the great vibe and energetic and knowledgeable worker name Antoine. Thanks so much for all your help.

I really liked the service

I really liked the service. The receptionist was very kind and helpful. It helped me extremely, as I don't speak English very well. and he was very patient in explaining all the procedures to me. Thank you so much for everything .

Professional in every sense of the word

The on-site manager was very clear and helpful. Security looks good and the locker I was shown to was clean and easily accessible.

Slow response time to requests

Slow response time to requests. Climate controlled is not accurate. Management attitude on site for lack of customer service is clearly noticed.

The facility was very clean and well...

The facility was very clean and well maintained. Also the staff was very helpful and courteous.

杯潤

good, friendly service; clean and secure storage.

There should be a lot more hand carts...

There should be a lot more hand carts so that unit renters can move belonging to their storage units. There should be at least 2 on each floor. And there are not but 2 in the building that I saw. Also, better lighting inside building to be able to see inside storage units is needed.

Very Helpful staff, very nice place cheap rates, professional and friendly

This storage facility is very clean. The prices for the units are very reasonable compared to their competitors. Toni the receptionist was very polite and knowledgeable which made my experience Awesome!

Just simple unstressful. Kevin is a great property manager!! I would definitely recommend using this facility. No worries or breakins

Nice location, nice price and clean climate control property. John is amazing! I would recommend. Thanks!

Very friendly approach and no nonsense ...

Very friendly approach and no nonsense method of dealing.

My stuff was fine, nothing was harmed when I went to take everything out because the unit was no longer needed. HOWEVER, the gate doesn't work so all day and all night anyone can come in. Also, it smells like weed inside the building where the units are so it makes me think that people are hiding in the same place I'm trusting my stuff to be safe. There's also almost no one at the office when I want to make a payment or something. Whenever there is someone, though, they were very nice and professional. Which is why I'm giving them 3/5. Customer service=5 stars. Cleanliness=5 stars. Security....=1 star

Just ok, needs work

gate doesn't work, auto doors do not work, roll up door doesn't work. Location was the only thing that brought me here.

Clean and convenient

Yes, clean and convenient. Oh, and friendly staff too!

Great experience from beginning to end

The person who helped me was very informative and courteous. Very professional and quick