CubeSmart Self Storage - Gaithersburg - 300 Old Game Preserve Road

Great customer relations on phone calls.

Kindly make sure there is a staff member in your office during office hours. This will help new users especially, of your facility who need help. Please give a code for your bathroom for customers to have access to it. Code should be sent to our e mail addresses.

John was very helpful

It went fine, smooth and simple. The customer service and personal attention was appreciated.

Awesome move in experience

John was great. he was very informative and made the move in process go smooth.

I will be using this facility again in the future if I need too.

I'm very thankful I found this facility way better than any other I've rented before.

Great facility

Loved the costumer service the young Man filling in for the regular people on July 26 was outstanding!

Great customer service and communication

Good experience, 👍 👍 👍 👍 👍

Cousin

Great costumer service Help me with all questions I had

Not at all what I expected.

Customer service really seems to be a thing of the past. Dealing with most companies nowadays is an exercise in frustration. So I was really surprised and delighted when I contacted SpareFoot in my search for a storage unit near me. The first surprise is you actually reach a person without sifting through 20 minutes of an automated phone system. Whoda thought when you call a company you might actually want to talk to a person? Their representative went out of her way to search a number of storage units in the area to find me the best deal. She was also as helpful and friendly as she could possibly be. Ultimately I went with CubeSmart Self Storage at 300 Old Game Preserve Road. Once I connected with CubeSmart, they were also the nicest, most helpful people I've dealt with in a really long time. They made the process as smooth as possible and both CubeSmart and SpareFoot reached out to me afterward to make sure everything went as planned. I could not be happier (and more relieved). Thank you so much to both companies for the excellent customer service. I will definitely recommend you both in the future.

Agent, John, was very helpful. Facility neat and clean.

Facility is neat and clean and adequately climate controlled for hot summer. The agent, John, was helpful with info on the facility, insurance, and payment options.

Very nice experience

It was a simple process and friendly staff

Great clean

The manager was awesome . Very helpful and friendly

Friendly staff, nice compared to other moving facilities I've seen

They were very up front about the month to month nature of the facility and the process they'll take with late payments and foreclosures. Talking to some others about that process, be careful if you're not sure you can make the payments. Month to month rentals make it much easier to foreclose on you.

Great customer service

Bree was very friendly and informative. Definitely seemed to have my best interest in mind. Elevator floor is damaged and should be replaced, other than that the facility is great!

Fast, friendly, convenient..

This was my first time using a storage facility....and it was a great introduction! Fast, friendly, convenient, clean, and thorough.

Great customer service and well informed

The lady I met at the storage unit walked me thru explained everything to me, and I felt that cube storage was right for me

Great customer service

Great presentation. Everything was well explained

Great Experience!

This is a great storage location. It is very easy to get to, super clean and the team is super friendly!

Great service - very clean!

Great space, great service, very happy!

Great service - very clean!

Great space, great service, very happy!

Great Experience!

Great experience start to finish.