Public Storage - Alexandria - 370 Holland Lane

Convenient storage nice space size

Convenient storage nice space size, works for me! Thank you!

Thanks David!

David was a great help and got me on my way quickly.

Extremely helpful

Extremely helpful! Great customer service

The attendant was young and obviously...

The attendant was young and obviously new at the job but he explained everything to me as best as he could so that I was able to return the next day to drop off household items and enter the premises with no problems.

Great service and

Great service and, very clean storage facility.

Perfect timing and Perfect Deal!

This is my first time ever renting a storage space and I have to say it couldn't of worked out any better. First the location of Public Storage. I needed it to be somewhere close by where I was moving my things, and secondly, the storage space was very adequate and clean. And last but not least, the promotion that Public Storage was offering were also an attractive deal (rent the 1st month and the 2nd month is Free).

I had a wonderful experience with the...

I had a wonderful experience with the Gentry Drive...Sterling location. Very polite, and customer oriented. I rented in the past from the Ox road location and received very poor customer service, but I like the prices and the convenience, as well as the security of public storage so I gave them another chance, but at a different location and am very pleased so far.

The whole experience of setting up my...

The whole experience of setting up my storage was smooth and handled professionally. Sasha was a pleasure to work with.

Brittany was great. Walked me through everything. No issues! Took advantage of the Labor Day sale. Glad to have the space now I can downsize without worry.

Sasha and Brittany are Excellent

Hurricane Irma in Florida caused me to arrive at this location ahead of schedule and unannounced, and Sasha could not have been more responsive, helpful, professional, and courteous in setting me up with a storage unit. She is an absolutely superb representative of the Public Storage brand. Kudos also to Brittany, who worked with me to set up the details of the check-in appointment. After my initial call, Brittany followed up with multiple phone calls in the span of a few days to ensure continuity of planning for my move-in. A fantastic experience overall so far with Public Storage, thanks to Sasha and Brittany!

Hurricane Irma in Florida caused me to arrive at this location ahead of schedule and unannounced, and Sasha could not have been more responsive, helpful, professional, and courteous in setting me up with a storage unit. She is an absolutely superb representative of the Public Storage brand. Kudos also to Brittany, who worked with me to set up the details of the check-in appointment. After my initial call, Brittany followed up with multiple phone calls in the span of a few days to ensure continuity of planning for my move-in. A fantastic experience overall so far with Public Storage, thanks to Sasha and Brittany!

I went in with my sister because she wanted to rent a unit and the staff was super helpful and kind they helped her pick the right unit size for her needs and explained all the paper work I would definitely recommend this location to other people because of the great staff!!!

Sasha was very helpful, polite and thorough. My unit is spacious. However, my concern is that the exterior doors are not kept locked. Also I visited the unit today and encountered someone whose items got wet in their unit. Unfortunately, I am not able to check my unit for several weeks because I will be out of town. I would genuinely hate if my possessions suffered damage during this last storm. I was not warned of this possibility.

The customer service at this location is excellent! I was greeted with a warm welcome by the young lady Kayla. Came in to get a few boxes to move. I did not know they also sell mattress covers, until the young lady told me all they carry that would help me in my moving process. Wonderful experience

Best decision I've made

Best decision I've made. Sasha was wonderful. So helpful and competent. Clean and well lit. Making my move much easier. Highly recommend this.

Great customer service!

Sasha was fantastic! I was in and out in 30 minutes. She answered all of my questions professionally and completely. She's the best!

Smooth and easy sign up

Sasha was great and clean facility.

Great!

Knowledgeable attendant. Great and efficient service. I would recommend public storage to friends and family.

Great staff. Great location

This facility is clean and secure. Wonderfully helpful staff and convenient access.

Good service

Good and friendly service; helpful if needed but do not get in the way;