Public Storage - Forestville - 7807 Marlboro Pike

Ttttt

Short entry hours, need to be open until 9 at least. Property has cameras, police station up the street, why the shortened hours?

Adequate

Adequate spacing and location.

Excellent service

Excellent service. Very professional and the process was so easy.

Quick and Professional

The whole process is as quick and professional. I have had other public storages before but the new expedited process is a whole lot better.

The team was excellent very pleasant

The team was excellent very pleasant

It's wonderful I have no problems at all

It's wonderful I have no problems at all

Easy, breezy storage

Easy, quick and simple is how I like things. The rep made it all the paperwork a breeze and she was courteous enough to show me the drive up unit. I'm pleased so far.

GREAT ...the emplyees there are nice...

GREAT ...the emplyees there are nice they took time out to help my needs wen other acted real they are there for a check...nice job

Came in to do my reservation met with Elisha she has very good customer service and took her time and explained everything to me I recommend her to any one

Customer service was amazing.. Brittany and Elisha were very helpful with assisting me with finding a unit..after minutes of me being indecisive they assured me that the unit they had for me would work..THEY WERE RIGHT??.great teamwork ...will definitely come back here if I ever need storage in the future

Brittany was sooo helpful!! This was my first time having to use a storage facility and she made it so easy for me. If I could, I would've given her 10 stars!! Thanks again, Brittany!!

Elisha was very helpful i came into ask a question she answered very efficiently an was very nice she even did my rental i recomend this public storage to anyone and when you go there ask for her

Great customer service In person & over the phone. I travel a lot so it was a great comfort knowing I could check on my things when out of town. Brittany helped me out a lot. Appreciate her assistance ?????? Thank you guys ????

My experience was one of Excellency

My experience was one of Excellency. The agent was very professional and patient. She took the time to make surethat i understood my contract and she even took the time to showme the unit. I was very impressed and will definetly share my experience.

Great Customer Service!

Great Customer Service!! Thank you!

Public Storage is good but,

Public Storage needs to install traffic mirrors throughout the area so cars travelling can see around corners, curves, and turns. Public Storage needs to reduce the "bump up aprons" so the dolly can be easily pulled up onto the premise after loading and prior to elevator entry. Public Storage needs to fix elevators to re-open upon touch. My body and my dolly never make into the elevator fast enough before the doors of the elevator shut on you. I am at the Marlboro Pike, Forestville Maryland storage facility. Other people leave trash, glass, litter, smokes, cans in the drive way so that when you drive up to unload, you just might drive on the other customers garbage. Public Storage should place "trash" cans for customers at each loading and unloading site door way entrance.

Excellent Service

Your representative was an excellent example of the service level you extend to your customers. She was very thorough, detailed, and completely professional. I hope you have employees like her in all your locations.