Public Storage - Laurel - 8550 Catalpa Street

Excellent option

Everything I was looking for in a storage- in quiet area , clean surroundings, great customer service too!

Excellent

Excellent and easy with contact less

Move in

Smooth move in. I was able to move in after hours!

Move in was simple, online contact free!

My move in was effortless I did everything right from my car sitting outside the building in 15 minutes.

Customer service

The manager has great customer service

Professional and great

Clean and profession. Took their time and was very professional over the phone, would Definitely recommend to anyone.

Great price. Unit condition sucked

Asbestos ( insulation)was falling from the roof of unit. I asked the rep was he going to fix it. He said, what do you want me to do?” “Pull it down, it’s just insulation”.

Good customer service

Everything was good, couldn’t complain if I wanted to.

Quick and friendly service!

Quick and friendly service!

This is the third unit we have rented...

This is the third unit we have rented there in the last month. The staff is wonderful. They explain everything very clearly. And they are extremely helpful.

It's a great place everything so clean ...

It's a great place everything so clean and accessible

The only thing I HATE is no lighting in ...

The only thing I HATE is no lighting in the unit and the lights are missing in the hallway.

Sidnei was a great help by helping me pick out the right sizes boxes to ship my items in. 5 STARS

Rental went smoothly and I was able to get a great rent price for unit

Sidnie, Paige, and Ben have gone out of their way to accommodate their clients.

Sidnei did my Rental she was very pleasant and knowledgeable of my needs and was happy and smiling the whole time.

Great customer service. The property seemed to be very clean and secure and i'll recommend it to anyone. Will be coming back in the future if I need to storage anything.

Great service, Clean and easily movable units

We have recently moved from FL to MD and needed extra space. We went to the Public Storage at Laurel to store our extra house belongings. The representative at Public Storage, Latisha, helped us greatly to select which unit would be the right size, explained the terms and conditions very clearly, and applied several discounts. We are very pleased with her service. A good thing about Public Storage is that there are not stairs that makes it easy while carrying furniture and the elevators are very convenient and spacious for moving large items. They have a dolly to help with moving multiple items together or carrying furniture with less pain. Overall, I'd strongly recommend using Public Storage!

First Time Renter For Space, while under pressure.

I had a dilemma all about storage. I'm moving N., and the storage facility(s) up there could guarantee storage space. Hmm. My only resort was to store my goods locally, and perhaps take what will be needed for winter and to come back down after winter to drive my bulk of goods up in spring. So, I went to a very popular and recommended storage facility and although I had 6 weeks before my departure, I had the same issue locally. No storage available with no guarantee for space to become available. I'm now about ready to go crazy as my options are thin. So, I called PUBLIC storage. The rep, could not have been more friendly, and helpful...the timing perfect. One (1) space of my needed footage was available. And the monthly cost was a bit less expensive and the space larger than the other offered. So, I booked it. However, because my initial months cost was only $1.00 did this add to my satisfaction as I had 5 weeks left before my move N. And when I went to secure my space, the on site rep., Mary, was also like minded as was their original phone rep. was with me. I am grateful for Public Storage's service mindedness. Solution, Service thinkers.

Good service, great location.

I'm very happy with my experience with Public Storage. The person who helped me was knowledgeable and efficient. The location is convenient and close.