CubeSmart Self Storage - Beltsville

Grest customer service.

I was help by the manager. He had great service and representation. property was clean and the spacers exactly what we needed.

Outstanding Customer Service

Mike at the front desk was incredibly helpful and knowledgeable. He was ready with the paperwork to get me checked in and quickly responsive to all my needs to get me moved in. I really appreciated the rental truck usage and the ease of getting everything squared away. Thank you so much! I would highly recommend this facility for all storage needs!

Outstanding customer service!

Mike at the front desk was incredibly helpful in getting me squared away to move in. He was very knowledgeable and ready with policy and any questions I had he was quick to respond. The truck rental was very helpful and timely. I would highly recommend using this facility for storage needs!

The best option

the Manager (Mark) was extremely helpful and very professional. The storage room was very clean. I recommend this storage.

Mark the manager is the best.

Easy and quick move in. Clean facilities.

Great Place

Great costumer service. Recomend.

charlie was patient and very nice helping me several times

a very nice place that had good storage space that meets my needs

Great customer service friendly staff

Amazing experience! Easy move in simple instructions

excellent!

the agent assisting me at the facility was extremely helpful and very professional. the storage room was very clean and ready for me to put in my furniture. I would definitely recommend this storage facility.

Overall nice

The unit I had reserved online wasn’t available once I came to the facility the gentleman was very helpful but I had to pay the full price for the unit that was larger and they said that they willI just the price accordingly I reserved on the phone a 5 x 7 and they didn’t have an available anymore once I got to the place the price I had to pay the $70.20 and they said they will make the adjustment They were overall very helpful and pleasant

Cubesmart is the best!

I have used them twice. I have no complaints with cleanlines, Service, easy access, and affordable.

Excellent

Very Nice customer services. She helps and care

Great customer service and clean facility

Nicole was very knowledgeable and helpful. She addressed other customers by name when they entered the facility. This location is clean and well maintained. I am confident that my belongings will be safe at this facility.

Very good customer service

The Manager, I apologize that I forgot her name) was polite and explained everything in detail. I am very pleased. Thank you!

Facility

The facility is rusty and a little dirty but I like the prices. The doors wouldn’t stay open even with the magnet. Needs some work done in the office too, they were no chairs to sit on why waiting for the customer ahead of me.

clean and secure facility

The facility is very clean and secure. This is my first time renting a unit, I was impressed Kree the manager was thorough and pleasant. Her customer relations skills were superior. She walked me through all of the paper work and the rules. I hope I never have to use a storage facility again but if I do I would come back to this facility and especially if the manager Kree is still there.

Good Way to Go

I have never rented a storage unit before but they certainly made it simple for me to do. First month free is always helpful especially with the admin fees, etc. I borrowed the truck they have for rent for "free" #adminfees. But still I spent waaaay less then I would as opposed to renting a rental truck. And they mark and note thoroughly where the problem issues are on the truck (like dings, scratches, etc) so you're not getting stuck with anything. The GM is very nice and helpful. The facility is super clean. It's well list in the facility inside and outside.

Easy-peasy

Getting the information I needed to know before move-in was easy. Getting more info was still just as easy. Facility was clean and the ladies behind the desk are very clear with what I need to know and answering my questions. I've never rented a storage unit so it's all new to me and it was easy-peasy-lemon-squeezey. :)

Large and secure unit for a great price!

I moved from my storage unit in DC to Cube Smart in Laurel, and CUT MY BILL IN HALF! I now have a large, climate-controlled, clean unit for half-the price of what I paid in the city. The drive to Laurel is worth the great price!

Great Location. Great Customer Service

I like the location, and access hours. Rhee, the Manager was professional & courteous.