Public Storage - Woburn - 420 Washington St

Very clean and friendly staff

Would recommend this facility to people

Very helpful.

Very helpful.

Simple and secure

It was not ideal for my lease to end during a pandemic, but I was very comfortable moving my things into the unit, even despite the current situation. Everyone is very safe and respectful of social distancing, and there are plenty of rules in place to keep you safe. With online check-in the whole process was a breeze and we were able to move all in one day. Also, the staff is very helpful, and a pleasure to work with. Lastly, the unit itself is very clean and secure, and I felt okay leaving my things there. Definitely would use them again!

5 Star Experience

5 ?? Best storage place ever. Excellent Customer Service!!!

I did not expect to see the unit before...

I did not expect to see the unit before signing, security and cleanness Impressive and best of all is the professionalism of the Manager

The person I worked with was...

The person I worked with was professional, patient, and a pleasure to engage. She answered all my questions, explained the process and walked me through all my (size) options. She showed me three different layouts for the size I selected, and while I initially came for information, I readily made my decision to go ahead and rent a unit. I was also impressed with how clean the storage area was as well as the office and how everything was well organized. Glad I selected this particular facility

You store mgr

You store mgr. Mary was ever so helpful in explaining everything about PS

Manager was great

Manager was great. Facility short on dollies.

very professional and clean

very professional and clean. Jamie was very welcoming.

Organized

Organized, secure, clean, and convenient. The only issue I can see is the issue of lost keys. I thought I had lost mine, but hadn't. I was told I would have to have the lock drilled out and have a new one put in...at a hafts cost. Not a good solution.....

Quick

Quick, easy and affordable

I have been into the store more than once purchasing boxes and other moving odds an ends. Every body that I've worked with has been really friendly and very helpful with packing tips

Victor and Jamie have been amazing. They have helped with everything from the space to boxes.

I had a unit booked and was moving in ...

I had a unit booked and was moving in the same day. The staff is friendly, and the facility is centrally located and very clean. I would highly recommend this as your go-to place for storage needs.

After registering online and making an appointment to see an available unit, I was provided an excellent introduction by Bob to the Public Storage facility on Washington Street in Woburn. The unit was exactly what I was looking for, at a very good rental price, and in a facility that is well-lighted, with excellent elevators, clean and secure. The procedures for entry, obtaining a dolly, accessing the unit, etc. are quite manageable. And, the hours -- 6 AM until 9 PM seven days a week -- are more than reasonable.

Everything was as advertised

Everything was as advertised. Online reservation, including discount was honored. Staff on-site was knowledgeable and accommodating. Facilities are clean, well lit, and very secure.

I was helped by Demetria, she was very professional and very knowledgeable about the facility. The storage unit was clean and the office was very organized and I feel safe coming and going. Thanks for helping me and keeping my belongings safe and secure.

Great Process, Great Company

The whole process was seamless. I checked out online, they called to schedule an appointment. I showed up, signed some paperwork, the manager was extremely knowledgeable, pleasant, and professional. She gave me a tour of the facility, made sure that all of my keys and codes worked, and then I was on my way. It really couldn't have been easier.

Modern facility

The building is modern and well-lit inside. The office has flatbed handtrucks for use in by tenants. I believe that all units have inside hallway access which deters small animals from getting inside the storage units. Street access is difficult because the entrance driveway is available only from southbound travel on a busy road. There is limited parking near the office. I did not like having to purchase a specialty "cylinder lock" that may have limited use elsewhere.

I've had a unit here for over 3 years due to a parent moving to assisted living. We sold the family house and there were items that wouldn't fit into the unit in assisted live that we wanted to hold onto. Unfortunately mom needs more care and has moved to a skilled nursing facility. We just rented another unit for the furniture from assisted living. The storage facility is safe, clean, and secure. The employees are helpful, courteous, and professional. Highly recommended.