Walk In Closet Self Storage

Roz was very helpful explaining everything.

The facility is very clean, well maintained. Good security with coded entry and personal locks for units. Not hard to find on Pacella Drive. Roz is lovely, friendly and helpful.

A for rating.

Place are very clean and very pleasant, location great over all.

Great lot and amazing customer service

The lot is spacious and the storage units are actually indoor, which is a huge benefit, not just for weather but security. The customer service was top notch.

Great service, just no backup power systems

Fantastic customer service. The lady in the front was really great finding everything and getting all lined up ready for me to move in. Only bad remark would be that they do not have a fail system/backup battery. I had a flight on the day of the storm and all my equipment was stuck inside and no one to help or assist me. Phone was down, no employee, no emails to give customers update. Because of that, I had to take my flight and move on to option #2 and spend more money renting camera equipment. So all in all, thats the only reason I wouldn’t give this establishment a full 5 stars.

Did not tell me my car got hit while parked here

My car was hit while parked here and I was not informed. I found it when I checked on the car and the manager said they could not help me

Misleading unit descriptions

Watch out when renting based on the description - I rented a 7½' x 13' Unit 1st Floor, Climate Controlled, Outdoor Access unit and when I got there it was a corner unit, the door opened and it was a literal triangle. There is no outdoor access, outdoor access just means you walk into the building from outside. There is a whole separate building that has outside access I had to pay more money to get a comparable unit size, even though I reserved this over 2 months ago at a cheaper rate. They were accommodating and showed me other units but to sell a triangle as a square for storage really soured my experience. If you take (a)7.5 x (b)13 x (C)13 for a triangle you get element value height h 7.6118873088326 angle A 72.079786860608 angle B 35.840426278785 angle C 72.079786860608 area S 49.477267507412 approx 50 Square Ft vs 7.5 x 13 rectangle Square Footage = 97.5 ft2

Good customer service!

Nice facility! Reasonable pricing!!

New and clean and dry. Easy process

On line reservations were easy. In person move in was just as seamless

Excellent customer service

Excellent customer service for both the telephone reservation and at the facility. Very professional and helpful

Great place

Great place very nice staff clean and indoor spaces

Good-

Quick and easy- what else can I say

Very clean

Great facility, very clean and front desk help was very nice during check in

The building it very clean.

I like the service,it very convenient for me.

Clean and professional storage

Very clean and well maintained, with very helpful staff

Accommodating and Friendly

Ros was very accommodating and friendly, she made sure we had the best unit available.

Great!!!

Great experience quick and easy

Great safe place for storage,

Tony is super nice and easy to talk to. Nice and clean safe place how to store your things. Fair prices as well! Five stars in my opinion

clean, efficient, good price, location

great price, friendly staff- clean

Employees were very nice and helped with all my storage needs.

I was very pleased with their attention to detail and support.

Customer Service is Tops

Roz is fantastic and will help you get settled with whatever your storage needs are.