CubeSmart Self Storage - Greenfield

hidden fees

I appreciated the help from the reservation service over the phone. The person who located and booked the unit for us was helpful, and I thought, had explained all the necessary details. The staff onsite was friendly as well. Although, I feel I was mislead on the price of the rental. On the phone and via email I was confirmed for $66.50/mo with a $29.00 admin fee for a total due upon move in of $95.50. There was ZERO mention of a monthly mandatory insurance fee, which increased our monthly payment by nearly 20%. We only learned of this when we arrive at the unit with a van load ready to be stored. Left me in a bind and feeling like we were duped.

Ok for the price

Have not had a chance to interact with the staff. If there is a key pad to get in and out, seems strange that the gate would be left wide open all day long.

Last minute they were great for the 2 mo we needed

Suddenly needed a unit for 2mo ! Kevin was there to help on a holiday no less it was so easy thank goodness. I worked in retail for 45 years he was spot on to help ,thought I needed a small unit but he showed me 3 units , I was wrong thanks Kevin .Easy in easy out safe and secure thanks folks!

extremely easy

Very quick and easy process, would do again.

Great quality for the right price

Best price around. Received a call the same day confirming my rental as well as a flood up call about my move in. Very pleasant staff. Easy to fond unit. Clean.

Perfect reservation and move in

Good service and unit was very clean and ready to move in.

The best customer service .

Kelly helped me pick out the size while getting a fair price.we could only get half done and Kelly explained it was our unit now and we could continue at anytime. Kelly smoothed out was a bumpy moving day.

Amazing

I love that there is a little bag inside the storage unit with the purchased lock and welcome paperwork. The minimizing of human contact during covid times makes me feel a lot better since I live with some immunocompromised individuals.

THEY ARE GREAT

The woman that checked me in was awesome gave me all the information took 5 minutes tops place was clean staff friendly what more could you ask for

Clean, secure. Convenient

I was in a bind to store my car, needed an indoor space, and this storage center was able to accommodate me days before I needed it. Very helpful even when I was there after hours

great

great security. watched responsibly great !!!!!!!

Couldn't have been easier

Was in desperation for storage and Kelly n Liz made it very very easy- friendly clean and affordable

It was raining

Liz. Was. Very polite and knowledge able ..

Clean, inviting, available.

We were searching for storage for our granddaughter who will attend Amherst College in the fall. After searching searching we found this gem. Perfect for our needs.

Great

very courteous and professional

Very courteous and professional service

Awesome

everything was perfect, I just wish someone had informed me about the extra cost of insurance when I reserved my unit over the telephone.

Good experience-would recommend

I got the 5x5 space and still have plenty of room left. super fast unload time and close to home. would do again.