Public Storage - Peabody - 240 Newbury Street

Excellent place

I have nothing but good experience with Peabody facility in MA. Vivian(site manager) and Steve Kane (district manager) went out of their way to help me to work out an issue I had with the storage lock. They were very supportive, cut through the red tape and provided excellent customer support. I am a very happy customer

Customer service

Very helpful customer service front desk

Was lied to

When I got there was told they don't reserve units and was not told about the insurance and locks and didn't get the unit I reserved

I like this place .

I like this facility and the environment

everything want good

moving in was realy good no problems.the storage unit was clean and i think i have plenty of room

Excellent customer service Ashley was...

Excellent customer service Ashley was just outstanding and she was able to accommodate all of my storage needs making the whole process as smooth as possible with the right flexibility for the dates that I needed definitely ask for her when you make a reservation for the Danvers location on Rt 1

Everything

Everything, so far, only 2 days into this, has been good but I am getting a lot of messages. I have gotten 2 more surveys since I started to rent a unit & got one that day. I understand how important they are to a company but it is also annoying to a customer to receive more than one. This is the last communication I will have other than paying my rent.

This a great company

This a great company. Every time I need quick storage space and a reasonable lease agreement I come to them. Thanks again!

Great Location and Great Pricing!

Diana was wonderful to work with and made everything so easy for us. The storage unit was on sale and it is perfect for our temporary needs. I highly recommend going there.

Heather is amazing she gave me a tour...

Heather is amazing she gave me a tour I would definitely recommend. Public storage in Peabody my unit was clean I'm very pleased Thank you Antanetta Peterson Happy Holidays

The day I went to Public storage for my...

The day I went to Public storage for my appointment Diana the woman working was awesome, professional, helpful and friendly. She went out of her way to help me find the unit that worked for me. I'd recommend Public is anyone.

I have two lockers and I am very...

I have two lockers and I am very pleased with the service and with all the help from your staff.

new storage unit

My experience was good getting a storage unit. Heidi was very pleasant and was very knowledgeable. Only thing that's tough about that location is parking. There's not many spaces for new customers and the cart situation is kind of wacky having to go to other buildings and steal them from there. That wastes time having to track more down. But everything else is great. Very clean units and very secure.

I like the privacy of the place ( 240...

I like the privacy of the place ( 240 newbury st in peabody) and heather at the front desk helped me out a lot!

Your services are always wonderful

Your services are always wonderful

I had a good experience at public...

I had a good experience at public storage in peabody..Heather was very nice and was able to answer all of my questions.

My only complaint was that there was no...

My only complaint was that there was no light in the elevator when we were moving in. Everything else was great.

Yes I would recommend the service at this location. Laura was very helpful with regards to my needs.

Yes I would recommend the service at this location. Laura was very helpful with regards to my needs.

Awesome experience

Very helpful and friendly Manager helped me figure out and make a great choice on my needs of storage space. I extremely recommend anybody coming here very nice staff.

I came in to inquire about renting a unit I need a large unit Laura walked me around and showed me a unit and went over all the steps of renting. Laura is very knowledgeable and very respectful. I did not rent my unit today I will be back when it's time. Nice and clean area and very friendly