Public Storage - Waltham - 260 Lexington Street

Bad Rentors

My office/renting experience was smooth, but I was fortunate to not have brought everything on my first trip. A huge truck from a local moving company had usurped the entrance, both elevators and all the carts while they performed the most unprofessional transfer of items I have ever witnessed. All on camera witnessed by the manager.

Facility seems good & Chuck managing it was a welcomed find.

Facility seems good so far (time will tell) but what is clear is that Chuck is a great rep on staff. He made hurried plans easy.

Storing excess stuff

I needed a smallish unit to store some things that were taking up too much space in my basement, and to declutter to get my house ready to sell. The units are very cleaner & dry - much better than my basement.

Manager was so helpful and friendly

Manager was so helpful and friendly. Great location and hours. Clean and great size for price.

So I called the Moody Street location...

So I called the Moody Street location on Saturday because nobody answered the Lexington Street locations I talk to a nice lady because I told her I lost my bank card and explained my situation she said as long as I pay before the 31st then I went today to go see my storage to put stuff in it in the machine said to see the manager so my husband went in after I called or greeted by a rude lady at the front desk so I tried to call the Moody Street location and couldn't get through I've never Once had a bad encounter at the Lexington Street location I have always dealt with Chuck but the new staff attitude Is very unpleasant and she kept referring to us as a delinquent

Way better than other places!

Use to go to a uhaul storage. Hated it. This place is quiet and clean. Love it.

Clean and secure. Just what we needed for backup storage during a transition. Chuck was personable and helpful with many tips related to the facility and also to organization.

The facility is clean and well cared for and the service is friendly and helpful. Manager Chuck was particularly helpful when some billing issues arose. His manner is most professional and thorough.

Very friendly and helpful staff. Secure facility. Would definitely recommend. Thank you, Chuck for a great experience.

Just wanted to let everyone know what a good storage place this is. Chuck has been great to deal with and he found me just the right unit in a great location, which was important to me. Go see Chuck if you need storage.

Arber and Chuck Over 2 years at this Public Storage facility. Great service, always professional, easy access and clean unit. Move in, move out no hassle! Recommend if looking for storage.

Excellent Storage Facility

I recently stored furniture and other household items from a one bedroom apartment at the Public Storage facility in Waltham, MA. I received excellent service from Chuck who explained in clear, concise language the storage terms and information about the facility. The Storage rates are competitive and offer discounts for the first month's fee. The facility is very clean and secure. I highly recommend Pubic Storage.

No complaints

Straightforward process. Move made easy.

Public Storage - an excellent choice

From meeting Chuck and signing the agreement, to moving things into my nice clean space, it was an excellent overall experience,

A great storage location, safe and reliable and a competent Manager onsite

I personally feel secure using Public Storage. I have reviewed other storage companies in the past weeks but after the visit at Public Storage I immediately felt the security I needed for my moving needs. I also verified the after hours access and the security equipment was in place and working properly.Thanks to all people at Public Storage who continue monitoring all accesses to the storage spaces. My personal feeling is that, considering the security measures in place and constantly under monitoring, monthly storage prices should be reduced.