Extra Space Storage - 1206 - Waltham - Bear Hill Rd

Storage unit was fine but move-in was a nightmare

The email I received after booking online said that I could move in anytime between 6am and 10pm and that the office was open for the same hours. However, when I got there at 8 the night before my flight, the office was closed and the times on the door were different from the times in the email. My friends had to go back the next day and fight them to get into my unit.

I'm very satisfied.

I found the facility, clean, secure and have enough equipment to store my stuff. It is very easy to access the facility and the personals are very friendly. I'll recommend this facility to people if they need storage.

Clean, friendly, easy to set up a storage locker. Staff go out of their way to be helpful so you know what is available at the facility to help move items into the locker. I have already recommended it to 2 neighbors.