Public Storage - Methuen - 105 Pleasant Valley Street

Awesome place and convenient

The place is clean no hassle getting to the unit..

No one is in the office at all times during office hours

We have been 4 times in one week, and each time the office was closed so we could not get a dolly or truck to move our items in, since they need to be signed out. We had to wait an hour the first time (the fire alarm went off and the fire department showed up while we were waiting) and 2 other times we left with a full truckload to try again later. One time we just used the loading dock and carried everything by hand to the locker down a few corridors. The last time (Sunday) we had furniture to move and the parking lot was closed due to being paved. So again we had to leave with a full truck and hope it didn't get rained on and also had to reschedule with the people we paid to come with us. We are moving in pieces since we are selling our house and clearing as we go. Its a very clean place and the people we have been able to deal with are great, but it is extremely frustrating to show up during office hours and not have hand trucks or carts available. I understand that they may be short staffed and have to leave for lunch and other duties, but it would be helpful to know when those times are so we can avoid showing up when there is no one at the office.

Highly recommend it.

Great service. Jules was very detailed and informative. Clean!

I am extremely impress with Ashlei and...

I am extremely impress with Ashlei and Morgzn. They are both professional, helpful and cheerful.

Love this place and the girl that works...

Love this place and the girl that works there is very nice and friendly very helpful made my moving experience better

5 STARS

5 STARS. GREAT LOCATION , SECURE PLACE , CLEAN , PLENTY OF STORAGE LOCKERS TO CHOOSE FROM , AWESOME STAFF !!!! HIGHLY RECOMMEND THIS PLACE.

I can't say enough good thing about my...

I can't say enough good thing about my experience with Public Storage. Ashlie & Morgan were terrific and went above and beyond for us. Thanks for the great service!

Excellent customer service

Excellent customer service

Helpful workers

Helpful workers, don't like that there is no gated entrance. Felt exposed.

The overall operations of the storage...

The overall operations of the storage place is very acceptable.I have only been there a week and have dealt with 3 different employees and all seem to be well trained and they were all polite.

I will definitely recommend Public...

I will definitely recommend Public Storage, alway such a great experience. I had an emergency, was very last minute and they got me right in. Always so professional, helpful and kind. Thaank you!

My experience was excellent

My experience was excellent. I had so many concerns when I arrived and the guy behind the counter was amazing and eased my mind on every point. He also was able to honor a rate that I had reserved online weeks prior. The facility is very clean, quiet and is well taken care of. I will definitely never rent from any other facility again. Especially the manager was the most helpful part.

better price would be better.

better price would be better.

Awesome Storage in Methuen

Great customer service. Place is convenient and offers great prices. Space is neat. The only compliant I have is that they need to fix elevator or add another one.

Nicole and Richard we very friendly

Nicole and Richard we very friendly. I appreciate their fine customer service! They answered all of my questions and treated me very well.

GO WITH THE BEST

Public Storage worked with me and made sure my unit was ready and waiting for me. They are definitely the best ones to do business with, very professional and GREAT SERVICE.

I am so happy that i was introduce to PS. The staff was very helpful. One particular employee was very professional, he helped me with all my question. Clean and safe facility and location. Easy to access from highway and main roads. Very pleased.

Definitely would recommend this public storage facility to everyone. The employee is very respectful and very helpful. Best customer service a person can have and they do their best to make sure their customer happy. Awesome place to rent storage space and it's affordable.

Could have my carts available and in ...

Could have my carts available and in better shape (3) for all the units is not good

Came by to inquire about a unit. Very nice and clean place. The person in front answered all my questions and was very nice. Look forward on renting here in September. Highly recommended