Prime Storage - Somerville

Great

Very easy registration, great location, and the staff have all been very friendly! I would definitely recommend!!

Happy with my storage unit & the help I received when signing the agreement

I have had a very good experience at Prime Storage. Cezar has been very helpful with getting me set up wth my storage unit and answering any questions I have had so far.

Increased my monthly nearly $70 !!!

Increased my monthly nearly $70 with only one month notice.Huge pain since I would have gone with a different company had I known they price gauge knowing its not easy for customers to move units on short notice. Overall DEFINITELY not your best price option if you're storing long term. After receiving my first bill and realizing it was much higher than what I was promised, they were unwilling to budge and shut me down pretty quickly. Super disappointed, I was really hoping for a good experience.

Functions, but is over priced and feels a little sketch

a small space that's hard to get to for a monthly price that seems to go up every few months.

Price goes up every month

price keeps going up for the same amount of space

It's Beautiful

When i first walked into prime storage what caught my eye was how clean it was i have asthma my breathing is great when i am in the facility so far customer service has been great i am very happy with everything thank you

Great place, helpful people

This facility is kept very clean and the staff is very personable. I'd definitely recommend getting a unit there.

Tenant friendly !

Always available when needed, definitely refer people.

I sent my son to you when he needed storage- he is happy with your service

your managers are always friendly and helpful

Do not recommend, huge, very frequent prices increases!

Huge Price increases, every 6 months. No customer loyalty discount just the opposite. The company takes advantage of people not being able to move things easily and keeps increasing the price.

Not recommended for office storage

FYI The 800 # desk people databases are not in sync with what the inventory is for available spaces onsite. I was assigned space 1)overhead and out of reach and 2)much smaller than requested. Once assigned new spaces, I found one was not sufficient and I had to take on a 2nd space. I moved everything over to a larger unit 10x23 from 10x15 expecting additional room so I could drop the 5x8 space. Not. The 10x23 must have been 23ft ceiling because the space was identical and the second unit could not be dropped. Everyone is very nice onsite but the headache is nt worth it.

Good facility and service

Very happy with customer service

Good experience.

Easy move in, great introductory price, friendly staff,

Great place.

This was a great experience and Joshua at the front desk was knowledgeable and thorough. My space is huge, bigger than I expected, and very clean.--Katharine Scott

Best customer service!

After booking on spare foot I received a call and welcome from Josh at Prime Storage. He even worked with me on move in day to get a unit more accessible to my needs. It all went very well.

Clean and friendly

Clean facility, super helpful services

As advertised

Chuck at the desk was very helpful and I feel secure leaving my items there.