Public Storage - Medford - 327 Mystic Ave

Review of facility

This facility is impeccably clean. I just moved from a smaller space to this space for a considerable amount of money less than I was paying at the other facility and the other facility is rodent INFESTED and it grossed me out every time I had to go there. But not here as I said the entire facility is impeccable. The front desk was extremely helpful and explained everything thoroughly. I look forward to storing my things here and would HIGHLY recommend it to anyone who is looking for a clean, reliable friendly place to store their items.

Impeccable customer service

Sandy was incredibly helpful and thoughtful when we were moving into our unit. She very kindly offered us waters when we had worked up a sweat.

Great service

Great service, easy setup, nice building and clean facilities.

Tory is an exceptional employee

Tory is an exceptional employee. Our experience was top notch. She went the extra mile with her connection with me as a person and a customer. We watched as she gave her all throughout the day. She has a serious career in customer relations ahead of her if she so chooses!

Joni is excellent

Joni is excellent. Clean and neat location. Excellent service

First location was very inconvienent

First location was very inconvienent. Minimal parking spaces, busy street and disorganized. Opted to head to another location and Kadeem was so helpful and made me forget how frustrated I was with the last location. Great representative of good service!

Staff & faculty were great.

Staff & faculty were great.

Good prices, great location

Good prices (when they're having a sale), good service, and most importantly convenient location - I don't drive, so if I need to go in or out with small quantities, there's a subway station about a 7 minute walk away and 3 bus routes that are even closer than that. Only thing to be careful of is that like most storage facilities, the rooms vary in size and are not necessarily the advertised size. The first one I looked at was much smaller than advertised, but the second one was only slightly smaller so I took that one. Bring a tape measure.

It's my 1st time renting a storage unit...

It's my 1st time renting a storage unit and I can only say that so far I've got no complains. Everything is looking good I'm still packing up and soon I'll be able to make my way to store my stuff

A must see and rent

Very clean facility, great hours and excellent front end staff. I highly recommend it.

Excellent Customer Service

I was in an out in less than 15 mins. Very courteous and professional staff.

Kerry and Tori were very awesome, helped us out on our move out. Great team ! Superb Service !!!!

Kerry was great at helping us get a great price and boxes for our move we are very happy??????

Ashley and Kerry were wonderful. Great customer service.

Kerry was awesome!

Kerry was awesome!

Had a very easy experience getting my unit set up. Tori was super helpful and with the unit being on the ground level, it was relatively simple getting everything stored away.

The staff there is amazing and so helpful. I went the other week to find out some prices for a space and Victoria was so kind and helpful. Will definitely be recommending this company to friends and family.

Simple and straight forward onboarding ...

Simple and straight forward onboarding process.

Great service

The service is great and employees very friendly. Prices are reasonable but charging the admin fee on top of the total in my opinion was a little too much.

Need more carts

It was good, you need to get more carts. I have only seen 2 there .