ABC Storage - Nicholasville - 481 Virginia Ln

nice experience

The facility is close to Lexington, and the price is affordable. Staff is helpful

I like the place

Very nice facility. move-in process smoothly. Unit is clean

Nice facility

Very good for everything, staff, price, units, smooth move in process

Storage unit rental

Customer service was excellent

Amazing prices

Very friendly manager named Troy I like that it is low key and not on a major road as well, more privacy. ,

Great prices

Easy process to get all moved in.

Nice and easy...

I've no problems...clean, easy to rent--autopay & on my way. Good security.

Great cost-effective solution.

I enjoyed dealing with the employee and received a very cost-effective space. I only docked one-half star in that it's a bit tucked away in the suburbs so parking, etc. isn't intuitive the first time you visit.

Very sweet customer service person, could use britter lights

On the day I checked in the lady behind the desk was very very helpful it could be a little brighter pricing is not bad for somebody on a budget like I am other than that it's I'm recommended to all my friends I already have

Not great for large Uhaul trucks

Customer service was great, the woman working the front desk was very helpful, knowledgable and friendly. That being said, if you have a large Uhaul (26ft) it is SO tight, we were barely able to get in and out of the facility. We also were told that the unit was $65/month and the first month was 1/2 off (through sparefoot) but it was actually $120/month and the first month was $65....at this point we already had the truck there so I went ahead and signed. Otherwise I would've shopped around a bit more.

Great location and very secure

Mary is great, friendly and thorough. Storage facility is clean, well maintained and secure. Very affordable, highly recommended!

Camper storage

Mary was very easy to work with. The facility is very secure and easy to get in and out of with a camper.

VERY NICE GENTLEMEN THAT HELPED ME RENT MY UNIT

VERY EASY, AFFORDABLE AND CLEAN

The unit and surrounding area was clean and in good repair.

Customer service was friendly and efficient. The area in and around the unit was clean and well kept and easy to access. Very nice facility.

Wonderful Ôÿ║´©Å Everything tidy & straightforward

....,....................................

Easy to reserve

It was simple and easy to reserve online. The manager called me twice before my reservation date to let me know there was only 1 unit still available and let me know that the owner sometimes allows others to first come first serve over those that reserved online, so I needed to come in as soon as possible and sign paperwork and pay to keep the reservation. It was not a problem to come in and lock it in. They do require the disc type padlocks and do sell them for $15.

keypad is iffy

I have had a big issue with getting into the gate. The keypad hardly works. I input the correct code. I push the numbers how he said (hard and slow) I tried fast, I tried just doing it normal. I make sure to do star then code followed by #. Gate still did not open. I've had to have someone that was already there open the gate from the inside for me. Maybe I am just doing it wrong but they even said.that they have the same problem when they enter their code. Outside of this its a great price and great storage facility.

I'm happy with the space.

I was happy that there was a unit available on such short notice!

They don’t hold to these prices in person.

I made online reservations for two units. When I arrived at the facility the man said they do not have sales right now, that the online prices were not right. He still wanted to rent a unit to me, but he didn’t want to even hear about any online prices. He said he only had a few empty units left, so he didn’t have any sales. Of course I went elsewhere. If they treat new customers this way, how will they be after a few months? Don’t advertise rates if you aren’t going to rent for those rates. It’s not a legal way to handle your business.

Good Stand alone business

It is not a franchise place so they do a lot of things themselves. The only complaint I had is that I reserved a unit but when I got there it was unavailable and I had to rent a more expensive one. Otherwise, good service, clean space - I will use again.