Public Storage - Florence - 7551 Industrial Road

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Very good customer service. Amber made the whole experience very pleasant. She explained everything thoroughly and answered all of our questions.

The online check in process went very smoothly.

I was extremely happy with the quickness and transparency in the online check in process. Spoke to another customer who has been renting for several years there and he had only good things to say. That reassured me even more.

Excellent service

We needed storage and as able to get the perfect spot immediately. Friendly and professional.

Very easy to do

Very good management. The space I got was 220, right by the entrance. Very convenient

Awesome

Awesome customer service and fast process. Was easy to reserve spot and move in. Thanks a for making it easy for me.

Use the app

Great facility. Don't touch keypad. It shocks you. But units are clean. No trash. Great professional staff. They had my unit key ready after I signed up within a half hour.

Ran down lot

Too dark. Not enough lighting at night. Seems to be someone living in a school bus called “knotty pine” in the back of the lot. It has solar panels on top of it. Makes me uneasy about my property left there at night. Also, I’m using outside storage and it’s all grass. I’m storing a heavy RV if it rains, game over. My RV will be sitting in puddles. I hope it doesn’t get stuck. Too early for me to know

Business like it should be.

Jill was a pleasure to speak to, straight forward transaction, and the unit is perfect for my needs.

Okay storage unit

It’s okay online setup was easy

After driving 17 hours it was a...

After driving 17 hours it was a pleasure to be welcomed with professionalism and respect . Unit I'd clean and facility is secure. Very pleased

Jill did a great job of showing me the...

Jill did a great job of showing me the site and getting all the info I needed...a great price and the checkin was easy and quick....

Patty was very helpful and clear

Patty was very helpful and clear. She made wonderful suggestions to ensure a positive experience. She was friendly, courteous and more than happy to "show us the ropes".

Jill was very pleasant and provided all...

Jill was very pleasant and provided all the information we needed. Would recommend this business.

Very helpful and fast check out. The price is perfect for the RV to be stored for the season.

Jill is the best!!!! She's the reason I come back to this location when I need a storage unit. She's very friendly and keeps the unit's clean and in great shape!

Jill has the best customer service of anyone. Best facility to go to by far.

Location, Security... and Jill! Jill is extremely knowledgeable and friendly to the point where I don't think she's ever met a stranger or earned an enemy. I love her sense of humor and her ability to make her new and established "guests" feel like they're home. Thanks Jill from Jill-ville!

Jill was very professional kind and courteous. She was very knowledgeable and answered every one of my questions. She goes over and Beyond the Call of Duty to get manners accomplish in an expedient way.

The best prices and friendly personnel for your money!!!!

I truly enjoyed the friendliness of your on sight manager and her thoroughness at taking care of my needs!!!! It was a real pleasure to find that kind of person behind the desk at a rental place.

There when you need them

Jill was a great person to work with and always has a great sense of humor. She really knows her job (Fantastic)