Public Storage - Topeka - 1850 SW 41st Street

Great

The lady at the desk was very friendly and informative.

Easy check in and move in.

Thanks for your convenience and availability.

Loved the online process, very smooth and quick.

The front office was so wonderful, patient as this was a first time for us and had questions. Requested to have the top bar secured and it was completed by the time we came back with a load. Nice, polite, friendly, and very refreshing to have actual customer service. Would definitely recommend

I would recommend

This is a nice well kept facility

Clean affordable and very friendly

If you need a storage unit this is the place to go all paper work can be done online and they leave lock and key in the unit for when you get there

Great storage place

Prompt, professional and easy to get online fast!

This whole process was very well organized and efficient.

This whole process was very well organized and efficient.

Quick

Quick way to rent a storage unit. Secure gate and looks clean.

The person that checked me in to the...

The person that checked me in to the unit was very friendly and helpful. I didn't feel rushed or pressured in any way.

Excellent customer service

Excellent customer service

Very friendly

Very friendly. Process was quick and easy. I was able to view the unit before buying and was also offered to buy products that I would definitely need for my unit right at the office.

Real reasonable rates

Real reasonable rates, save more by booking online. Good hours.

First impression was amazing.

Anne was very friendly, informative, and helpful with explaining the policies and benefits of renting with Public Storage. She showed how the locks work, the size and placement of the shed I rented, what the insurance covers and she even recommended a moisture barrier for the floor. She showed me how to set up automatic payments and what the charges on my first installment were for and what they covered.

The manager was very nice and...

The manager was very nice and knowledgeable about everything. Explains everything and was helpful.

The Office

My only complaint is that the office cigarette odor. It was not a good impression in my opinion.

Very satisfied

Very satisfied

Never see workers there. Locks are hard to open. The garage doors are hard to lift up alone. Lots of space though, prices are decent.

Great customer service and very easy ...

Great customer service and very easy access!

It was a wonderful experience. Very painless, and with the help of Jessie in the front office, who was extremely helpful, informative, and always smiling, it was a joy for me. Thanks Jessie, and sorry for the late review!

Came in today and was helped by a young lady named Mariah. She was very knowledgeable about supplies I needed in order to pack my belongings for a move. She helped me figure out a cost effective way to get everything pack without going over budget.