Public Storage - Indianapolis - 5505 Elmwood Ave

Painless

Very easy and quick to do and the chat lady was very helpful

Great last minute storage facility

I called last minute looking for a unit. It was quick and easy to get it rented and was allowed to start taking my belongings there that day if I wanted.

Great customer service!

Everything went pretty smooth. I never did get a text with my passcode but customer service and then the person who helped me at the kiosk were great!

I’m and out

Was able to do paper work and get into storage space with little effort. The storage app is not working out like it should. Could not get the code back in the 10 min time frame that it gives you. Finally got the code set up after about 8 times trying. I’m supposed to be able to open gate from the app, that part still does not work. I still can use code!

Just what I needed

Easy to acquire, good space for what o needed. The employee that helped me was professional and knowledgeable

Great storage option

Good value, clean units, fantastic staff. I’m glad I chose to rent here.

Great service

Great service

Easy peasy lemon squeeze-

Easy peasy lemon squeeze- kind, polite, understanding, flexible, quick transaction and a bargan. Facility typical, what I expected.

Lady in the office is awesome

Lady in the office is awesome. Explained everything. Great place

GREAT SERVICE!

GREAT SERVICE!! GINA DID A GREAT JOB GETTING MY STORAGE UNIT!!

Incredibly easy within 20 minutes I was...

Incredibly easy within 20 minutes I was totally done and began moving stuff in, could not have been easier fantastic experience

The people are nice and helpful

The people are nice and helpful. Thank you

I was very impressed with the great...

I was very impressed with the great customer service that I received . Gina is very nice and explained everything to me and told me if I have any questions I could ask her or call her. I am very happy with the service I received.

This location was very busy but Brant was handling each customer with patience. He was friendly even with the challenges presented by a malfunction with the computer. Karen showed me the unit I was interested in and answered all of my questions. I've never rented a storage unit before. Karen and Brant made the process very easy.

I was impressed with the ease of reserving a unit at Public Storage. Per a phone call, Ruth guided me in deciding the size of the unit I would need and completing the reservation. Karen called immediately to schedule my visit to the facility. Karen and Ruth are courteous and knowledgeable. Karen explained everything I needed to know about the units and packing my things for storage. Many thanks to Karen & Ruth!

I love it there because the people are friendly and very nice and clean I would recommend going to the one at 5505 Elmwood ave .

This place was clean and really friendly people and karen help out alot

Exactly what I need, when I needed it

Just like advertised.

My First Experience

I have used storage places in the past and was a little concerned about an older facility. I came during a rush time on a Saturday morning and was treated with respect and shown available spaces. When a defect of a door at one place occurred, I was apologized to and immediately taken to another unit. Both persons that were there on Saturday were helpful and congenial.

close and clean and reasonable

Not impressed with the rubber seal that is half off. When told to office mgr. She said nothing can ve done about that. I have rented storage facilties and have worked in the storage business. This is something that should be taken care of with daily maibtenance. Besides that. All is great