Storage of America - West Washington

it is a goog site.

nice and good ,easy to go thew

Not Secure

I had my storage unit for less than a week and my unit was broken into and valuable items were taken. I would not recommend as this facility does not show much concern even though there is “surveillance” right next to the unit.

It's a good storage facility ЁЯША

Everything good in the storage. It was clean provided locks and been there almost a month and haven't had any problems.

Easy to do

Didn't have to talk to anyone or wait. It took 5 minutes and I was ready to move in.

Homeless people

I a unit there I have been there for almost 3 years on more than occasions have seen homeless people on the lot I cannot get access at certain times or have been refused access within normal hours when reporting the homeless people or something going on the lot you are treated like a suspect instead of a witness

Best price

Rental was easy and price is good. Getting a live person is impossible. I was told to send my ID over text and I would receive an email with the access code, unit number, etc. No email After 2 hours I called and left message. No response. I used the kiosk to complete my rental agreement but is was slow. I was told I could buy a lock at the kiosk but there was no way to purchase it.

Very convenient

I am satisfied with with my overall experience

Waste of 2-days for getting storage unit door addressed for remedy.

Terrible experience. Grounds were littered, kiosk did not work for purchase of company recommended locks, unit door was very difficult to lift and close in fact was unrepairable per ground staff, manager and upper management communicated that they would not replace. Upper management did allow me to get out of lease and refund the administrative fee. I will say that the people that I spoke with on the phone and the grounds manager that I met in person were very nice. However, the structures and environment are subpar! I do not and would not recommend renting at 7810 W. Washington St., Indianapolis, IN.

Good customer service

Great customer service, manager was efficient returning my call and answering my questions. Would definitely use again in the future.

Great customer service

Moved from Texas and was able to have my POD delivered so that I could transfer my stuff over to Storage of America. The store manager Tanita was very helpful and professional.

Nice looking and convenient

I'm sure this will be my best choice for my future temporary and long term storage needs.

Authentic, they know how to please a customer's needs

Have you looking for a place this convenient clean and knows how to meet the customers needs you got the right place with storage of America

I like it

I like it, but I don't like the survey, I said I like it and it's says req

Home owner

Not to bad other then mixing up located

Good stuff

Clean unit...great customer service

Fast Easy Contact-less

It was an online process which was very easy no hassle. I don't have to talk to anybody in person. I just filled out the paperwork, gave my information paid my bill then got mystorage code storage and storage number. Then off I went. I would say within 30 minutes I started the process and was in my storage unit unloading my stuff.

Great

They are very understandable people..

Very professional place of business

The place was fast available and convenient and easy to navigate through

Clean and good customer service

Over all the place is clean and employees were very nice and informative

Thank you very much

I'm satisfied with y'all service and I will surely recommend you to anyone that need one and I'll be checking on y'all every other week and I need ready to know what the price would be after this month your James Wood