Mooresville Self Storage One

Couldn't get gate code

Called using the kiosk and couldn't get the gate code. The lady provided me the wrong one so I had to call back and get a temporary and then then never reset the temporary. ЁЯЩД

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This is a reasonably priced, nice storage facility that I would recommend to anyone!!! тнРтнРтнРтнРтнР

Awesome

It's a good place to use I would use it again

How place was

Liked the unit n was clean and liked how I could go 24 hr

Automated Kiosk sucks

Unbelievable that you can’t have a live body there to assist customers

Easy access

Easy access and nice sized units.

Try this place

Clean, easy to rent facility no fuss no muss

good price and good service

easy to access and easy to find. helpful staff if you have any questions or concerns

Better communication

I did on line and showed up to no one there. Got on kiesk and finished filling it out. No one told me I had to purchase a different lock than I brought or told me a different gate code than I received. So I called and left message and no one got back to me. I happen to go back and just wait till someone else came through and they gave me the gate code which was totally different than I received. They also helped me with the lock and how to get it inside of building. Very frustrating to say the least.

In a pinch, Great Service

I already have 2 storages elsewhere and I needed another,after extensive research I found self storage to be the cheapest I will be moving out of my other units to store at this facility as well!

Cheap prices

It seems like a good company.

The kiosk was a little confusing but very easy to move in

I was very impressed with the facility

Very easy to rent.

Very easy to rent. Very clean and I received a free lock.

Excellent customer service

Excellent customer service. Unit could have been cleaner

Great customer service

Great customer service. Good pricing.

Painless

Pretty painless only negative is the time it takes to be activated

Could Be Improved

Initial setting up was problematic, was told by kiosk number-person to go buy my own lock, but a different person corrected this with a better phone call yesterday, promising a proper lock. The $87 was a surprise to the $59 I expected to pay. 5 different kinds of spiders in the unit, took me a long time to find the unit because of the decrepit signage. The kiosk technology is impressive, but overall the facility could use a little love and attention. I’m hoping once I have my new lock Monday, all will be well and I’ll feel settled in though.

Fabulous customer service!

Brandy (so?) was very personable and extremely helpful! I would recommend and rent from there again !

Unfulfilled promises. No one available to help with problems that came up.

I had gone the day before and told them the lock on my assigned locker was broken. I was told it would be fixed, but it was not when I got there. Nobody answered the emergency phone that went directly to an answering machine that was full. So I had to leave my stuff in an unlocked locker and it remains theee at this time. You rent the locker by using a kiosk, no people in sight to help or ask questions to. No directions given. Kiosk gave me the wrong code to get in the gate. Very lucky I had gone on Friday and was able to talk to a person or I would have shown up on Saturday with a truck full and no way to get in.