Tri-Village Self Storage - Louisville

Need a better system to get a code for entry

Thanks to the on-site manager who was wonderful or I would probably be standing outside with no code apparently safe entry noke system was down and after the runaround they could not help me to get a code for entry fortunately the on-site manager as I said was wonderful and was able to get through to them within a matter of 10 minutes after being on the phone with three different to numbers that noke provided, which none of them could find a way to give me a code

Hard to move carts in elevator

Once you figure out how to get in and operate the app everything is fine

Good experience

Great location and very clean

Reservation? What reservation?

I made a reservation several weeks in advance, needing to change it a couple of times, but when I arrived at the facility, no reservation xould be found. Also, there was absolutely NO ONE on-site who could help. So, I had to get a smaller unit on the 4th floor, using a small, cranky elevator. Had I known this, I would not have used this facility!!

Love the location

Should be 24 hour access but other than that it great

I'm satisfied with the level of security in this facility.

There are multiple layers of security, and I'm confidant that it'll be more than enough to keep would-be thieves out of my unit.

Great place

Easy access and nice respectable employee

great place

Very good place to rent a storage locker. The place is clean and the staff is so helpful.

Looove My Sparefoot storage!

I moved into Sparefoot storage in downtown Louisville, Ky on September 20th, 2019. The gentleman that set me up with my space called before my move in & got me squared away with exactly what I needed. On move in day I finally met the nice man that Iﾃ｢竄ｬ邃｢d spoken with over the phone. He explained everything thoroughly & showed me my unit. I was amazed by the whole building. Itﾃ｢竄ｬ邃｢s beautiful, clean & security is waaayyy up to par! Having to use an app downloaded on my phone to unlock the building & then once again to unlock my particular storage space amazed me even more! I love this place & will definitely continue to recommend this company to any & everyone in need of a storage unit.

Clean, safe, well lit with great access

Excellent storage units. Everything is very clean, set up was quick and easy. Staff was very helpful. We did a walk through of the units and how to access everything bc it is based through an app that gives you 24hr access to your unit. Loads of cameras around, area feels generally very secure.