Public Storage - Fort Wayne - 5020 Bluffton Road

A true business oriented environment .

A reasonable priced storage facility in the Fort Wayne , IN. area .

Onsite Manager was Fantastic

Onsite Manager was Fantastic in getting me the right size unit, electronic paper work and payment done.

Friendly and easy!

Mark was SO helpful! He knew exactly what I needed and was able to help me quickly and efficiently.

Convenient

The location is excellent and the unit was clean.

Give them a try

I had a great rental experience. Everything was handled promptly and professionally. I am also happy with my storage unit as well.

Amazing customer service!!

Amazing customer service!!! Mark was very helpful and patient with me. I was having a bad day when I rented my unit and he was very kind and made my day better! Thank you so much Mark, you are very appreciated!!!

Joanna was very helpful

Didn’t like that there were no lights in hall or unit

They are nice people that work there

They are nice people that work there. Joanne has to hands down be my favorite. She is always sunshine and bubbly when i see her.

I was VERY impressed with Joanna

I was VERY impressed with Joanna. She did a great job explaining everything, was knowledgeable, and had excellent customer service.

Joanna was great and customer service...

Joanna was great and customer service was excellent!!!

So far so good !

So far so good !

Great experience - kudos to the manager

The manager of the facility was very knowledgeable of the procedures of the business. Had a facility ready for me when I showed to register. Talked me through the procedure, helped me "get settled" and I was off and running. Look forward to continued good experiences.

I really do like public storage I use...

I really do like public storage I use them Every Time we move and I need to have extra storage for my boxes ... Last time I used ps I had the same size 5×5 that I got this time, well this 5×5 is so much smaller than last time and I'm not at all happy with the size!!!! But it is what it is I guess I will just be looking at other options next time I need a storage until!!!!

I'm ok with the service

I'm ok with the service. What I needed was not available so I had to settle for something else. I'm thinking it's because of how busy you could be. I'm sure things will get better. It was mentioned they were looking for help and understaffed.

Leslie made my first storage rental so easy. She was very knowledgeable of the property and explained everything very clearly. She made me feel confident in my choice to store with Public Storage. I would definitely refer anyone looking for a storage unit to go see Leslie at the Bluffton Rd location.

Staff was so great and helpful! Very pleasant to work with. Great first time experience!

I like to say that the ladies at the 5020 Bluffton Rd. location "Leslie & Judy" are far "Over-the-Top" on there performance there. I have been Well Please and Serviced at every visit I have had there with them. Many times greeted with a warm smile and great conversation on current events. Keep-Up the Well Accomplished Work, and I Look Forwards to continuing doing business with Leslie & Judy there. ??

It has been a great experience with Leslie. She has been very helpful and very easy to deal with.

Leslie was AWESOME! I was organizing from long distance. She really worked with me and everything went flawlessly. I can't thank her enough!

Staff was friendly and available

Staff was friendly and available. Units were very clean and well maintained. I really liked the regular lock checks.