Public Storage - Arlington Heights - 1430 E Davis St

Office not manned consistently during posted hours, phone numbers go to VM

Site preview a problem. 10 minutes knocking but NO voice response; calls to number on door went to VM, response 20 hrs later! Recommend: communication technology at front door link Ring Doorbell Recommend: posted office hours should ALWAYS have a manager ON-SITE, which is the point of office hours Recommend: new customer access that is "disabled" should be immediately investigated for issues

Very clean, easy to navigate around

Building and space is very clean, not worried about things getting dirty/dusty. Excellent secure area unloading/loading bay for a moving truck. No issues at all moving in, door PIN sent via SMS automatically, works good.

Clean, lots of storage space

It would nice if there was a second entrance so you don’t have to walk through the entire building to get to the units on the other side.

Decent storage

All good, except the size, they sell it 10x4 but it's not 10×4, it's smaller. I could not find information if they provide a free truck rental like other places do.

My first vist to a storage unit in a long time.

Very informative. Polite and professional during the reservation process. The property manager was also as I previously mentioned. Thank you for all your assistance.

Manager excellant.

Manager extremely help , facility was very clean and well kept.

Same as below

All went well from start to finish. Professional and respectful attendees at site.

Very clean. Helpful site manager. Great truck door for inside loading

Site manager was very helpful

It's convenient and people are nice

All good close to home and very reasonable will use them again if needed

Clean and very nice organized

Great Coustumer service and also affordable and clean it like walking in my own house it’s easy

Available

The On line Process was convenient and simple The on site process was a little lengthy and less convenient because of new staff learning facility and training

Nice & Clean & affordable storage place.

Nice & Clean & affordable storage place.

very easy move in and they have wonderful carts to use

Best price for storage. Easy move in. Very clean. Highly recommended.

Not what we tesetved

We were told upon our reservation our unit was on the 1st floor and when checking in we were told there were none available on 1st floor. We are on 3rd floor. Not too happy about it, we are seniors and feel we were oversold just for the reservation/business.

Fantastic Service & Such An Easy Process

I cannot say enough about how easy and accommodating they have been. Experts in this field. I highly recommend them.

Easy to use

Good value for price. Easy to use

Very move-in friendly

Wonderful facility with sheltered loading/unloading entrance which allows for use in any element. Convenient carts provided to assist in moving large amounts to your unit. Fantastic experience.