CubeSmart Self Storage - East Peoria

Easy process

Called to see if they had any openings for the size unit I needed, they did and I told them around when I'd be there by and what all I need to bring with me. Showed up, did some paperwork and got the card with access code and unit number on it and was ready ti go. Worker was very helpful and answered any questions I had.

Storage unit

It was great and we are very happy with our storage unit

awesome

love the unit, plenty of space.

Very nice, user friendly online experience

Needed to secure a large space in limited geographic area, was able to secure and pay for online at 4:30 PM -- by 6:00 I had access and was move in ready.

Great experience

Easy process. Customer Service Representative very courteous and helpful

The desk clerk she was very nice

I received a four month discount and being that I'm on a fixed income that was a great deal

Clean unit, wonderful customer service.

The price is a bit more expensive than other units of the same size I have rented in the past. Customer service was amazing and the manager was very friendly. Unit was very clean, easy to access. The only thing I really dislike is it is not 24/7 accessible for renters. Would definitely recommend to friends regardless of any personal dislikes.

Very clean

Very clean, nice person and easy to get thru.

Life Savers

Having to move in a hurry for my career, Michelle was outstanding. She came through in a major way when we needed it the most. Itﾃ｢竄ｬ邃｢s hard to find good customer service let alone great service. Thank you Michelle, Iﾃ｢竄ｬ邃｢ll be referring everyone in need to this facility.

Pleasant experience

I had a pleasant experience. The customer service was good. The unit was clean. Price was decent. Overall experience is good. Needs to be 24 hour access.

Clean Friendly Facility!

We have used this facility many times. The staff there has always been friendly and helpful. I have referred family members and friends who have needed and also who had used a competitor facility and have actually moved from other and to this location.

Storage Move in

Office lady was very professional and nice and even helped us out when we had an issue .. This lady deserves a raise for all the awesome work she is doing ..

cheap rent and sturdy but expensive boxes.

I like the business. Faith the office worker was very positive. My cube was very clean. Accessibility 6 am to 10 pm was good. Faith made my gate pass code easy to remember and helped with boxes when I returned them. They charge a $20 a month for a mandatory insurance. Your own apartment renters policy will cover that for less or with no added fee to re-insure.

Great deal

Great deal nobody compares to this storage after the mandatory insurance the current deal is still better than anything i found for a 10 by 20 .

Great place

It's was nice but don't have uhual truck

Fantastic

Service great location good spit

Great experience

Great experience. Very clean and helpful staff on site. Will continue to use and recommend to others

A good experience

Very helpful employees, both office and unit were clean.

Very Helpful....

I had reserved a unit for my son who was moving from Jacksonville Florida to Hawaii. It is not cost effective to ship his belongings at his point. I checked in at the office with Michelle to finalize everything before they arrived back home on 7/20. She had my information ready, she took me to see the unit, which we chose a climate controled unit and it was very clean and nice and cool inside the building. We went over all the paperwork which she explained throughly as well as the codes to get in and out. I'm very pleased with the unit we have and the help I received at the office. Thank you!

Affordable Pricing and Excellent Customer Service

I was able to secure a great deal online on a storage facility at an affordable price. Paperwork was ready by the time I arrived at the facility, and the customer service agent was very helpful in answering all questions. She provided a thorough overview of all of the information I needed regarding access, payments, and after-hours access.