CubeSmart Self Storage - Aurora - 3606 Gabrielle Lane

Storage

Easy access and good customer service

Prices great, truck is a great asset, CS (RON & Kathleen) are great !

Prices are great, use of truck is a great asset, customer service (RON & Kathleen) are great !

Seems OK

So far, so good. Just started a rental there. The facility appears a little dated but seems fine (clean).

Ron’s service was great.

Ggggggggggggggggggggggggggggggggreat

Great storage space

I had a really great experience getting checked in to my unit. The storage unit was very clean and the staff was very friendly.

5 stars from me

Maria was cordial & knowledgeable. She completed my rental agreement in about 15 minutes and helped make sure my gate code worked. She even drove me to show my unit before signing any paperwork. I wound up upsizing to a 5x10 after realizing the 5x5 wasn’t large enough. Her knowledge & PR skills are exemplary! I would highly recommend this Cube Smart location to others!

Great service

Easy to talk to associate. The prices isn’t that bad, the areas are clean. It is a good facility to store our stuffs!!

Its was quick and easy

Ron is very helpful and friendly

Great experience

Nice and smooth move in! Staff was easy to work with.

Customer service was great!

Customer service was great! I would definitely recommend

Good experience for the most part

Like the title says, I had a good experience for the money at part. It was annoying that no one was there in the office when I got there, though I called ahead to ensure someone would be. I had movers I was paying and we had to wait for someone to come back from a late lunch. Unprofessional in my opinion. I called ahead. Someone should have already been there.

Great storage unit

The service was great....and the parking lot was easy to get around in.

Good!

A little dirty and a lot of cobwebs but overall very good.

Good but not for super valuable items

Very nice office managers, provide own lock. Gate doesn't look super sturdy. I am stowing a couch and the place works great for that but I would not store anything super valuable there.

Safe & Clean Storage

Insurance Required for your unit, $12 / month or provide equal or better coverage you already have.

Good deal

Good deal. Wish price was the length of the contract

Moved to a closer facility

We had been at the CubeSmart in West Chicago for almost a year and recently moved to Aurora. We decide to move our remaining items to a closer facility in Aurora. Our information was transferred with out issues and we were in and out of the office very quickly and moved in the same day. The staff in both facilities are great people and we enjoyed the experience. I would definitely recommend CubeSmart to my friends and family. .

Great

I love cubesmart.its awesome

Overall everything went well. Bridget at the front desk was great!

Overall we had a great expierence. A competitor nearby misled me about bringing my POD over to their facility. Despite telling me several times that it was fine, it wasn't until the day of my POD was denied access. In a pickle, I called SmartCube and they were immediately accommodating. Bridget found a place on their property for the POD that was very close to our unit. Our monthly rate ended up being $8 cheaper than our first place as well. Passcode to enter but motion sensor to exit (motion sensors are easily tricked by clever individuals so security got a star reduction, very minor quibble as all this means is they could get in, units are still locked up). Cleanliness lost one star not because the place was dirty, it was very clean, I didn't have another place to put this complaint. The front foot or two of the units very clearly suffered from water leaking into them. Keep things near the door on crates or get a big enough unit to keep things off the front. Definitely recommend to anyone looking for storage.

Recommend

I was recommended by a friend and would definitely recommend it to all others as well