Public Storage - Elk Grove Village - 2901 Touhy Ave

Helpful and Friendly Staff with awesome location

The staff is very helpful about helping out to lactate the storage location and logistics of moving in regardless of me last minute arriving before close time on New Year’s Eve. The location is also perfect - 15 minutes away from the airport if that’s a concern.

New move in

Seems like a nice unit. Working order and we will see how things are going forward

Convenient, great customer service, best price

This storage space is convenient and perfect for my needs. Tracy is extremely helpful. She is patient, taking time to answer all questions and makes sure you understand how everything works.

Everything is fine there.

Just fine . One thing. You should have a dolly or some kinda of cart to use . or rent ( at low $$)

Very helpful staff

Very helpful staff, made sure I got what I needed.

Excellent customer service

Excellent customer service. Jennifer is is very accommodating and has a great attitude. Facility is well maintained and fitted with security cameras and gated access.

Very helpful and customer friendly.

Very helpful and customer friendly.

Very nice

Very nice , helpfull manager. Thank you.

Jennifer was so helpful. I went in looking for a storage unit that was big enough to fit my beautiful furniture until I made my transition into my new house and she made this process painless and easy. She even made a couple of jokes and made me laugh. I would definitely recommend her to anyone I come across. She is very helpful. Thank you Jennifer you rock!!!

Leslie and the rest of the staff were very professional. Had no issues at all. Very friendly and great follow ups

Wow this actually the first public storage were the property manager knew what she was saying and doing. The day i moved my stuff to public storage my car died inside the gate jennifer the manager came help me jump my car. I would recommend public storage to public.. good people!!

Jennifer has great customer service skills. I came in mad about some charges I did not understand. Jennifer took the time to explain it all to me. Thank you very much for taking the time to help me understand. Hope to see you next month.

I have been a customer with Public Storage for two years now and I have worked with Jennifer she provides exceptional customer service she always goes over and above no matter what it is just to satisfy the customer and she should be recognized for that. Exceptional customer service again over and above in everything that she does no matter what it is just to please the customer . Public Storage should be thankful that they have an employee that always goes above and beyond. There are very few people in this world that take pride in their position. So I hope the Public Storage honors that and Jennifer.

Very happy

Great staff Clean

Best service person ever

The service person was the best I ever had. She was very helpful and informative and I felt was inclined to give me the best possible deal. Also on a following visit, when having a little problem with my locker, she came out and helped me physically. I am highly impressed by her attitude towards her job.

review

good well done