Public Storage - Lincolnwood - 3501 W Touhy Ave

Clean facility

Very clean environment, front dest service excellent explain contract very well keep up the good work would highly recommend this facility.

Staff is fantastic

Nicole and the manager were extremely helpful.

Accessible to the mall

Lee Ann was very accomodating to her customer&friendly

Well maintained

Well maintained, clean and convenient facility. Diane was very friendly and helpful.

Great place! Helpful staff

Overall, the experience renting a storage unit from this facility was wonderful. The staff was helpful. The facility is clean and well maintained.

Great Service!

Great location, great service!

Linda the Manager is Efficient/Kind

I think that Linda the PS manager is kind and efficient. The building it always clean. I only wish my light in my unit was working.

Diane was very helpful

Diane was very helpful, an asset to your company! she walked me through the whole process so I got the space I needed. This location isn't the closest to my house, it's clean, there's enough parking and I feel comfortable and safe there.

Wonderful customer service

Wonderful customer service. Diane was very helpful. Quick to fill up the paperwork.

Great location

Great location. Great customer service

Getting ready for Fall/Winter and was happy to see a friendly face. Diane is fantastic - helpful and friendly. Facility was clean and well kept as always. Good people really do make a difference. A great place all around.

I have to say my experience here has been great! It has always been clean. Any reported issues have been taken care of quickly. Diane has always been awesome professional, and is always ready to answer your questions or take care of any situations that may arise. The extended hours of access for this facility work well for me having to work during the day. Diane makes a difference when it comes to addressing any issues with courtesy and professionalism. Having helped other people in other storage facilities, I can also say that there is better ventilation here than other places I have had to work in. When it comes to time to leave, I realize it will feel like leaving family, but I know it is a place I would certainly come back to as well.

Whenever I need to go to my unit during normal business hours Diane will always ask if there is anything she can do to make my visit. If I need to pay my bill and I am running late all I need to do is call and she will wait for me. Diane is a true professional and makes me feel like I am a VIP and that is why I have stayed with Public Storage for as long as I have (about 12 years Keep up the good work and I will most likely be there another 12 years. Dennis

I absolutely love the public storage on touhy particularly Mrs Diane, she's great she always finds exactly what I need for the best price possible. She is always in a good mood and willing to help. I really appreciate her services public storage is fortunate to have such a kind passionate hard working person such as Mrs Diane

Diane is the best. She went above and beyond of what is expected of her to help us with our move. She even called our movers (we moved from out of state) to give them the address and the best way to get to the place and the best way to park. The place is very clean too which made us very comfortable (and our minds at ease) storing our "life" while we are looking for a place to live. Thanks Diane. You deserve a raise.

great customer service

great customer service

Great Experience!

Nice facility, clean, easy to access and great customer service.