CubeSmart Self Storage - Hanover Park

Very nice place to store our house hold items

Nice and good customer service

Good deals

It was easy and convenient to reserve the unit and have it avaliable any date before the reservation.

One of the easiest things I've done in a long time

I was attracted to the low price, but disappointed that the additional fees were not presented up front. Even so, it is still a great value. Front office is very friendly and made sure locker was clean and ready for use. I would definately recommend this facilty.

Friendly and helpful.

Not the cleanest place I've seen but friendly and helpful.

Dirty, misleasing storage

Using this facility was a horrible experience from start to finish. The unit was hard to access and not climate controlled, the lift to get your stuff to the second floor was rusty, dirty, slow, and had a big lip (almost a step) making it very hard to roll the carts onto it. The floors upstairs were super uneven, rattling the carts so much stuff would just fall off of them. The unit was extremely dark and the motion sensor required you to walk an extra 100-120 feet to turn on the light outside of the unit. Also, the walls in the unit were very dirty (we counted 3 different giant spider eggs on the walls). The hidden fees, the terrible lift, and the dirty walls were each on their own a reason I would not use this place, however, we had no choice in this case. As soon as I can get my stuff out, I will and never go back to this place.

Great price and location

I like the price space and the customer service.

Good!

Easy process though the Monthly insurance Cost was not noted online. It’s a bit deceiving but otherwise, it was seamless

very smooth process

From the online reservation to the in house registration it was a very good experience. No surprises.

frustrating

I am disappointed that there is only 1 cart available to move boxes. I have come a few times and the cart was not there and I was not able to move my boxes to my unit on the second floor. For as many units that the facility provides a few carts should be available.

Gets the job done

Friendly staff and competitive pricing. The insurance is a little steep. $12 a month for only $2,000 coverage. I will find a third party insurance company.

Nice and clean

Nice and clean,and very friendly people

good price good location

Upstairs units are pain to fill but worth it for savings

It was ok

Excellent customer service!

Very helpful staff, especially when it came time for me to move out.

nice. will recommend.

Still ticking after all these years

Best price for a 5x15 unit, second floor was the only negative. Ground floor would have been twice as much.

Nice guy working there. It was pretty cold but the move went smooth.