The Lock Up Self Storage - Honolulu

Waited almost 5 hours so an employee could take off their yellow lock.

I paid for my storage at around 2 pm that day went back around pm to load up my storage only to find a yellow lock on my unit I had to wait till almost 11 pm to put my things in the locker thats the time an employee comes to check and shut down the storage.

Super neat & Waikiki close with best staff!!!!

Glad you had several 10x10s avail with easy access and classy lobby, clean restrooms and so close to Waikiki!!! Carleted n clean climate controlled! Worth a lil extra for such high end all-around storage!

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Ballast lighting

It’s more expensive than others, but the location is ideal for my needs. I was informed the ballast lighting in my unit would be replaced. I would receive a call when it is time. I guarantee I WILL NOT be able to accommodate the ballast light change and moving items out of the way. The lights will have to be replaced once I vacate the property. Sorry.

Good. One.......................................... ..............

Good.....good......goood.....goooooood..

Friendly service

Clean and tidy with ample temporary parking

Seamless, painless, great experience

No problems encountered. Staff was helpful.

Your Staff makes the difference

The two young men working this property are beyond helpful. They made this more easy and the property is clean and feels safe.

I like the differently sized units which fits my items and price range.

Clean, friendly, and professional.

Awesome staff

Glad I went with these guys! I also love the later hours!

Called the day I wanted to move, borrowed a truck and moved in an hour!

Called the facility the day I wanted to move items to the unit. Not only did they have the unit available but they let me borrow a huge truck to move. Staff were friendly fly, helpful and knowledgeable.

Great service and Clean facility.

Very happy with my experience. Everything was explained clearly and the property was in excellent condition.

Outstanding service and facilities

Nice facility and friendly office people.

well worth it!

the facility is very clean and well lit and the staff was very friendly and more then happy to go that extra step to ensure that the customer was satisfied! thank you very much for all you did for me,Robbie

Easy and quick service!

I was busy and I needed a storage room immediately. The lock up stuffs were very friendly, helpful and quick job. I'm so happy renting there.

Would definitely recommend to all who are in need of a storage facilty.

Very pleased with making this my choice; the facility is clean, secure and the staff professional.

Excellent customer service. My sister who rents from another facility saw it and is definitely going to the Lock up.instead.

I called last minute and they had a truck available for me to use that day. Excellent service.

The online pricing did not match actual pricing

I had a locker reserved for me and it still took 1 and a half hours to process my paper work. The locker I reserved was already taken buy another person so I had to get a smaller locker for more money. It just seemed very unorganized for how big of an establishment it is. The customer service was great though.

Efficient, friendly, and secure!

I'm SO glad I chose to go with The Lock Up to store my things this summer! The employees there are very friendly and explained their systems and security very clearly. The facility is clean, easily navigated, and conveniently located. Also, they pick-up too! I wish I had known that before I took two trucks' worth of stuff to their facilities myself. They also have a great referral program which gives monetary incentives to you if you tell your friends! The more you refer, the less you pay. Love, love, love that.

Excellent Facility

Professional, courteous, and clean! I have used and visited other facilities in the past and was totally impressed with the staff and the overall cleanliness of storage spaces, access, and most especially their security set up! The price is great and will definitely recommend friends! I feel my items are in good hands!