StorQuest - Hilo / Kalanikoa

Update your facility information for accuracy

Told office open 9-6, took a cab at 10:30 to secure and pay for unit after recieving an email to find a notice that it was closed till 3pm. I then got repeated message that voice mail was full until 3:40pm. Told I could return the next day after my class at 11am. Upon arriving by cab I was told I had no reservation! That was resolved by showing the email I recieved . But the description I was given was inaccurate the facility was NOT 3 stories , NOT always open office 9-6, NOT resident manager operated. Disappointed that the "ceiling" of the unit was like chicken wire,NOT enclosed entirely. Upon leaving the gate did NOT require me to enter my code but opened automatically and allowed a large box truck and a SUV to exit before closing ,a security concern for me. The office staff person was friendly.

Easy and friendly

Easy friendly n gives space for privacy

Great customer service

I really appreciated the woman at the front desk going out of her way to help me. It made the process super easeful and stress free. The facilities are clean. My only feedback is that there should be a place for customers to put trash.

Storequest Kalanikoa

Good service. The facility is good and fast

Annie was very helpful.

My initial reservation was given to someone else and Annie did what she needed to assist me.

Good service and needs an interior renovation

Good service from Tiani, however, aisle are too narrow and it really needs some TLC.

Good facility

Seems like a good feeling facility. Freight elevator a bit small if you have large items - 8 ft. tall. And, security gate is not working as it’s getting fixed. I was not informed that at the time it was explained how to get in.

Good customer service

Reasonable and convenient . Clean

Needed a storage unit and they were on it.

Good customer service. Reasonable rates