StorQuest - Honolulu / Umi

No accommodations for disabled people

My unit has a ladder to climb to get into it. I have only 1 leg! They wouldn't accommodate to a different unit. I had to find someone to help me put everything in my unit.

Professional, friendly, accommodating

Big mahalo to Likeke and Jacob for helping me get checked in with my storage unit! I got stuck at work and had to push back moving in about five days after my intended reservation, but Likeke reassured me over the phone everything was fine. Then, there was some software snafu when I went to check-in, but Jacob and Likeke took care of everything while I went to load up a Uhaul to move in. By the time I came back, they had sorted everything out. Best move in experience of any storage place ever in my life. Huge weight off my shoulders and my storage unit exceeded my expectations. Fantastic location right off the freeway, super easy to get to, can’t be beat. Very easy and quick moving in. I think this storage space is the hidden gem of storage companies on O‘ahu and Likeke and Jacob make it shine with their top tier professionalism, friendly dispositions, and local graciousness. Mahalo nui loa for making my life so much easier and giving me peace of mind during a stressful time. StorQuest Umi Street No Ka Oi!

Good customer service

Good customer service . Thank you, Aloha

Helpful

The staff is very helpful and courteous. The key to expanding a business is how a customer is treated? There is no hesitation here, I'd recommend this facility to my friends and family.

Great location, easy access.

Last minute we needed a storage unit and StorQuest had great rates and ground units available. The process was quick and easy, would highly recommend.

Timely and effecient

They were quick to call and check in on my reservation, have all the paperwork ready to go and even help me load my containers up the ladder into my storage. It's a great price for the space available and would highly recommend them to anyone!

Storage bunkers in a remote location!

Paid only $1 for the first month, plus $10 for insurance and a one time $20 application fee. For a 10' x 20' storage unit, $31 is a great bargain! The next month will be the regular price of $386/month, but I plan to have my things out before then.

Leilani was very pleasant.

Leilani was very pleasant and answered all of my questions. Thank you, Leilani!

Very friendly and professional staffs and they are willing to introduce different products patiently to customers.

Very good service. Friendly staff and very efficient. Will definitely recommend.

Laurie and Shilo : Very good personality. friendly, very accommodating, know their work. I love the place, clean, have so much room to move around. I was surprise that there was a free truck with the driver to pick up our stuff.Forgot her name. On time and very patient. I will surely pass it on the very good service that we had.

Decent.

Excellent

I am very happy to return to being a customer of StorQuest. Everyone is always very friendly, professional and fast. The pricing is very competitive. I know all my belongings are very secured. The facility is extremel clean.

It was great! They were able to send a driver and a truck to pick up our stuff the day we asked for it. They were also able to provide a larger container for us at the last minute!

Online it said the unit I reserved was a ground unit. When I got there the unit was actually staircase accessible which makes it harder to move in and out. The unit itself is fairly priced for its size but not so easily accessed like the ad said.

It was great

Quick and professional enough.

Great location easy on and off from freeway. Parking can slow you down a bit. However very clean nice and cool clean and helpful employee's good rates