10 Federal Storage - Dailey Mill Rd

Fair price

It was an easy process, friendly people

Brilliant

Brilliant the smartest easiest peaceful storage unit in the world

Moved in

None I dont have anything to write in this review at this time

I would recommend this facility

Satisfied with the location and size

Streamlined Smooth Process

From online reservation to move-in, I can tell that this company took every step in consideration to give customers the most user-friendly experience. Would HIGHLY recommend!

Steer Clear of this place

At move in my code didn’t work either door. I spent 30 mins on the phone with CS trying to troubleshoot the lock on the door. Ok things happen. Fast forward a few days later I get a notice saying they’re adding insurance to my rental even when I provided my renters insurance. Two months later, I get an email saying that my insurance is expiring and they will be adding the fee again. I sent them a copy of my insurance again it does not expire until 2024 now today I get a new bill with the fee adding after being told my insurance was valid. If you have no choice, but to rent for them because their prices are so low keep in mind there is no one onsite at this location and they were at random feet so your billing you would need to look at it every single month. Not to mention Michael still never works at the door. I literally have to wait for someone else to come to get me in.

Easy application and quick move

Very easy application and clean building was able to do everything while at work no issues so far

Move in

I would like to give super kudos to the lady I spoke with on the phone, I'm so sorry I can't remember her name, I had some minor issues and had to call 3 times, each time she was so nice and professional.

Great service

Great service and very clean and convenient

Best experience I've encountered

Best storage option out there. 5 stars

no complaints

Clean facilities, seems to be secured well. Can't beat the price and 24hour access. Was a little confused on where my unit was but once I found it no issue

Disappointed

Says 848 Dailey mill but is actually 930 Dailey mill, so was looking in wrong facility until I waited 20 mins on phone to find out. They try to force you to but insurance for the unit. Outside doors were not secure. All done online so more difficult getting help

Great value

Great value but better directions should be given. If you’re in a space that starts with a letter you’ll be in building 1 (actual address will take you there). If you’re in a numbered unit you’ll go to building two (930 is the numeric address). My code along with another tenant didn’t work. We spent 20 mins on with CS trying to get the door open. Then randomly the other tenants code worked but mine did not work for the building I needed to be in. Unit map should have been made like the actual layout but it isn’t. It looks as if the aisle are horizontal but the run vertically.

Storage is ok but not the best

I was given the wrong address initially thankful CS works on Sundays or I would have been screwed. The facility only has a freight elevator, with these little carts and I had a lot of things to move. And it was 90 degrees inside of I knew the temperature was gonna be cool I would have just gotten an outside unit. Nevertheless it was clean and the unit was the perfect size for my things.

Great place

10 federal has been a delight nothing of what I was thinking but better. Customer service is exceptional wish I could remember the gentleman name. Place is clean, very easy to maneuver and get your things in storage and the price was great compared to other companies. I would say don't change anything and this company will be around for a long time.

Great

Clean and great service. Had an issue and the rep fixed everything over the phone quickly.

Interior, climate-controlled, clean

10 Federal is easily reached and very clean; I was pleasantly surprised. The code worked without any difficulty, as did the combination on the lock. The door slid up and down SO easily, and the large carts were so helpful in getting all my things into the space. I was happy, too, to be able to get the winter special discount and the first-full-month-free offer (though I'm not looking forward to the price rise in the second quarter). I've appreciated every customer service person I've spoken with; they are knowledgeable, helpful, and friendly. I hope I continue to be this happy with this space.

Easy to rent

Online rental with good customer service.

Clean and nice.

I recommend this facility to everyone.

Excellent service

Customer service was great , very knowledge. Great personality. Maintenance person was great in helping me with finding the unit. Would recommend great experience