CubeSmart Self Storage - Fernandina Beach

Downsized.

I moved to a smaller unit and sure appreciate the help from the office staff. We accidentally left a cooler and they called to let me know it would be in the office. Honesty is precious these days.

Helping

The only thing that I had trouble with was finding the unit.

Easy move in process!

The reservation process as well as moving in were beyond easy - helpful staff!

Climate Control Floors Are Not Cool, Dirty Floors

This Storage Facility In Back Is Not Cool In The Summer. The Air Was Not On Any Time We Visited Our Unit Until We Arrived. Then The Air Would Turn On. Floors Are Not Clean, White Chalky Film. The Carts Available Are Filthy & Should Be Replaced. Security Cameras Are Only On The Ground Level As You Enter The Building. Our Rate Was Raised 15% After The First Year, Yet New Rates Were Lower Than Our Original Rate. The Bay Doors Were Left Up 24 Hours Many Times As They Were Not Repaired. We Had To Call Corporate Over 7 Times In Reference To The Lack Of A Secure Facility. The Lights In The Building Are On Timers, They Also Were Faulty & Would Not Come On At Night Several Times. An Older Woman Office Worker Gave Out Our Personal Information To A Third Party Solicitor During Our Day Of Departure. This Individual Interfered With Our Movers & We Had To Contact The Police. This Facility Was Not Professionally Operated During Our Time 2021-2022, Not Clean Nor In Working Order & Smells Like Rodent Odor & Poison.

Outstanding customer service and the condition of the unit is great.

Outstanding customer service and the condition of the unit is great. Mary the manager is great and is flexible to helping you get the right unit to fit your needs

Clean secure location. Very satisfied.

Well managed, friendly staff. Easy access!

The staff is amazing !!! They are very accommodating and helpful

The staff is amazing !!! They are very accommodating and helpful

Professionally attentive and thorough.

The facility is very clean. The associate was very helpful and informative.

Great

Excellent value, easy access, I like that I can get in there anytime I want.

Excellent customer service

Steve is friendly and helpful. Very enjoyable experience.

Not bad

Not a bad place. A little pricey but overall not bad

great customer service

reservation rep was helpful in accessing my needs for size & on move-in day, 9/20, the rep on location was friendly & informative.

Nice facility

It would be very helpful if there was a dumpster on site for cardboard only.

Very Happy

Great Price, Very Clean and Awesome Customer Service!!!

Knowledgeable and d Congenial

Manager was very nice and knowledgeable. Checked on my boys and offered them water while they were unloading my truck. Showed genuine concern for us and ensured that I understood all of the vagaries of renting a storage space. I would definitely recommend the facility.

周慮歳

Good job and nice selection of spaces.