StoreEase Macon - Houston

I had a great experience

It was easy to get to and it was very clean and it has great security

Fast, quick and easy

I did everything online just talked to someone on the phone about my unit Insurance on my plan I recommend these guys they are awesome so far

Great place ti store your belongs.very clean..customer service on the spot!

Over the top on storing your belongings!

Price is Good

I have a 5x10 Good size for price

Thank you

Thank you for your service very easy

Horrible check in experience!

On May 30, 2024 I went to check in after having reserved a unit the day before & the representative didn't know how to check me in taking 30 minutes & still unable to do the job. Another male representative checked me in. Once I tried to access the gate the code didn't work. After finally getting inside there weren't any carts available to put items on, the unit is on the far side of the building & as a 66 yr.old lady with musculoskeletal issues this was hell on my body , the pain was excruciatingly overwhelming !!! I have had storage units in Florida where I'm from & I have never Once had to carry items from the car outside to the inside, one trip after another !! I'm at this time am not a very happy customer, period !!!

Great Customer Service

I am not the most tech savy so I really appreciate the patience and support that Tahleed showed. I couldn't get the contract up on my phone and he helped with that. Then I couldn't get the gate to open and he also helped with that. The facility is perfect for my needs and very clean. I may have gotten his name slightly wrong even after asking him to repeat it. I should have written it down. If it can be looked up somehow - please relay to his boss that he was great.

They make storing easy.

It's so true, you really do rent a storage unit in 2 minutes. That was Easy.