CubeSmart Self Storage - Atlanta - 1820 Marietta Blvd Nw

Elevators don’t work

I reserved a unit online but wasn’t made aware that one elevator has been down for over a month and the other gets stuck on the 4th floor. Imagine my surprise learning upon move-in that I would have to climb 4 flights of stairs. Needles to say I’m finding another storage facility and seeking a refund.

Easy to use faculty, friendly customer service

This place was a clutch find. Easily accessible, good location, clean, friendly customer service. Move in process was super smooth. Would definitely recommend to friend

Not the best

We got stuck on the elevator. The staff was unable to assist. We had to pry ourselves out. Each time we have been there after hours, there's been odd characters lingering outside the facility. If I knew what I know now, we wouldn't have went with this facility or storage company at all.

Excellent

excellent customer service, easy and efficient experience, fast

Helpful management

Easy access to the elevator. Clean facility. First time renting a storage unit. Good experience.

Better than average facilities in area.

Marie at the front desk was extremely helpful and knowledgeable. Faculty clean and relatively welll maintained. Only beefs are the terrible floats/moving carts. Wheels have flat spots, diameter is too small to bridge gap between elevator and floor( causing me to break an antique plant stand when it violently slammed to a halt) the smart wheels ( the ones that pivot) were on the wrong end of the cart on half the carts and the bed in one cart had sheared off a section which made it dangerous. Other gripe are the nesting birds shitting on your stuff in the unloading bay. Advise new carts and bird proofing loading bay after nesting season.

Very quiet clean environment, nice staff.

It was very easy to get around looked very safe and clean. The staff was also very nice and helpful.

Great spot just outside main loop, easily accessible, and amazing staff.

The staff was extremely helpful, nice, and welcoming. Unit was easily accessible, and loading docks easily maneuverable with a large truck or moving vehicle.

It's gets the job done

CubeSmart has well-priced, spacious units, however, the units are not gated as many storage areas are. Instead, tenants are provided a code to access the elevators to the units. This is an acceptable alternative, but also inconvenient when moving in and out as you need to re-enter the code every time you want to call the elevator. They do not provide bulk trash disposal (furniture, etc.) nor do they have relationships or contracts with companies in the city that can provide that service. Tenants leave bulk trash despite this and are fined $100, though this is obviously a sign that it is needed at such an establishment.

Everything’s top notch

Ruby at the front desk was very helpful and awesome!

Very nice people, easy to use facility.

The customer service people were very nice, they helped me set everything up, including automatic online payment

Great location and easy sign up!

Great customer service, convenient storage unit locations and ease of getting in and out of the facility for both myself and the movers.

Great

Great communication. Convenient location near university. Staff was great. Great deal.

Front desk manager was very friendly and informative

Cubesmart is easily addressable and the space was adequate and clean..The manager explained the process thoroughly and toured me around the facility to ensure that i was familiar with the procedure of getting in and out of my unit..

Nice storage place

The employees at this facility were wonderful and accommodating! The promotion on the SpareFoot Site should be updated but I pretty much got the discount in a different form.

Seems like a great space!

Everything was relatively easy and once you have a unit, getting access and load-in is easy. My only issue is that they only have one staff member on duty and I had to wait a long time for them to be available.

It's great customer service

i love the way I was treated when I walked through the door

Very friendly and efficient service

The employee who helped me was very friendly and answered all my questions with a smile. She made sure I was okay with the size of my storage and explained every step of the process before I paid for anything. I would definitely recommend this location to friends and family.

Very nice employees and easy load-in space. Large elevators and plenty of dollys made the move easy.