Prime Storage - Stuart

Glad I did it.

Great Customer Service. Keep it up!

Great people

Should have moved a long time ago.

Great Customer Service, smooth,easy move

Perfect check-in at front desk,very helpful setting me up in the correct size unit,answered all of my questions, no extra add on fees(small insurance fee),use your own locks,cool and clean inside unit with drive up door,well lit and air conditioned. Clean restrooms,use of rolling carts from car to storage. Very good value,safe and secure.Enter your code to drive in and out at the security gates. Happy I chose Prime Storage.

Highly recommended!

Great experience and very clean facility.

total scam

Go to any other storage unit you can find, prices on the website that are the deals, do not match if you go in person and book & nobody will price match it. I needed a large unit and one that was available was in a "climate controlled" building. I loaded my items in there and would come back at least every week with more items and to check things out. Note, this is all of my home and personal belongings while I was finding a home here. In the unit next to me, there began to have a mass puddle of water in front of their door and creeping into their door. I called multiple times because I went multiple days in a row to see that it was still there, the response I got was "we'll make a maintenance request" not one person ever came, not one person from the front desk came to look at it. In that same time period, I made a call saying that the air conditioning was not working and it was cooler outside than in, the response I got was "it doesn't work all the time." I started to unpack my unit this week and there was standing water on the ground, mold and more water leaking in. My mattress is destroyed, I have furniture, destroyed. I have boxes and bins with mold growing on the outside and inside. I went to the front office, they didn't even come to the unit to see the water and take photos or make notes. Their response was, darn that stinks well here's our email and you can send us what happened and we'll try to submit it to insurance.

Overall this is convenient for my needs

Always clean thought the unit I just rented had dead roaches in it upon arrival. Unit is next to the other on I rent of the same same so the location is perfect for my needs

Very polite receptionist

Only surprise was the insurance $15

Very fast service. Nice and clean

Very fast service. Very nice and clean. Easy to get to.

Customer service a big plus

It’s been a long time since I needed a storage unit and the ladies in the front office couldn’t have been more accommodating. The unit is clean and though I may need a bigger one, the ladies assured me that would be no problem when I decide. Very professional and I definitely will recommend this facility.

Great fast easy service

Very clean and easy move in. Front desk was very helpful

Convenient location

The front desk girl who helped me was super knowledgeable and very friendly. I would run here again just because of her

Very quick, fair price, friendly, clean

Christina at Prime was pleasant, informative, quick to show me the unit. I was with Extraspace storage for three months and rate I was quoted jumped 86 $ for a 10x10 The online pricing is your given is promotional pricing , they never declared this to me. So I moved to Prime.

Nice place

Nice place would recommend to anyone.

The process was simple and efficient.

Christina was very kind and explained everything thoroughly.

Happy with this facility

We needed to move my son’s things into storage for a bit as he relocated to our area and this fit our requirements perfectly. Customer service was great, too!

More expense than initially advertised

The facility is clean and bright with a nice staff.Just be aware and my only complaint is the $52.00 5x5 foot storage bin is actually $68.00 a month. I didnt need or want insurance but was told its mandatory when I got my 1st bill. The insurance is $13.00 a month. Now I will let you calculate the vast number of bins at Prime Storage and multiply that by $13.00 each. There is the goose that laid the golden egg.

Reasonably priced, clean facility. Highly recommend!

Rented 5x5 space for reasonable price. Easy to move in. Facility very clean. Security seems good with cameras throughout and individually coded gates. Access hours are excellent. Office management friendly and professional. Highly recommend!

Clean and safe

Was recommended and helped people move in and out of there before..its always clean and never seen any bugs..staff Is very helpful

Great storage facility

Professionalism, clean, convenient storage facility

Excellent facility

Excellent facility I’m very pleased