StorQuest - Sarasota / Pinkney

9077)

I was impressed with the quality of the service. Unfortunately, I don't remember the name of the assistant who attended me, but she is very professional and very attentive. I'm very satisfied.

E-Z reservation process

Easy online reservation process. Site manager, Cindi, displayed strong customer service skills in getting oriented to the facility, gate security, and purchase of a more secure lock.

Great Customer Service

Employees were super nice and helpful.

Friendy, helpful and very clean facility

Hidden location but worth the search. Facility is very clean and managed well by a very efficient and helpful site manager.

Very rude, very poor customer service

Manager Cindy, lied to the police said we were sleeping in the unit at 3 pm. She actually followed us down to our unit and was yelling at us and our friend and threw open the door and was looking in the unit. She said we have moved in, lie #2. We just got done moving more stuff in the unit. So we got evicted on a lie and was told we have 3 hours to get our stuff out, I work till 8 pm I told her that her reply, NOT MY PROBLEM. I will never recommend this place. She had to LIE to the police. What kind of people do something like this.?? Such a sad woman to treat people like this on their 2nd day of moving.

Great value and friendly staff

Very well run facility. Staff professional and knowledgeable. Prices are very low and good value for the money.

Office staff are terrific!

Clean and perfect size. I like dealing with this site.

Great secluded storage spaces

Various sizes and prices. Units are clean. Customer Service was polite, helpful. The process was fast and easy. 10/10 would recommend.

One-line summary

Service was great! Clean, a little pricey but I do understand why.

Easy move in

Great customer service from Cindy, who checked me in and made move in very easy.

Nice manager

Office manager is very nice and helped me get paperwork straight.

Easy and fast setup.

Unit was in expected condition. Driveways for units are only wide enough for one vehicle. So if someone is stopped before your unit with all their items in the drive, you'll just have to wait for them to move.

Start to finish under 20 mins

I arrived with my car loaded checked in on a tight budget did my paperwork got a quick and informative welcome introduction to the facility. The lady who checked me in was awesome and the whole process was done in less then 20 mins.

Best place I've found in Sarasota

I was able to book everything online without a problem. It was reassuring to know that the reservation did not commit me, but that as long as I wanted the unit, it was mine. Building the contract and getting signatures was quick. Edwin put together everything and had me sign in a few places. I received an overview map of the facility along with my gate code and additional contact information. Very nice and professional in prompt to welcome packet. The facility itself is taken care of and there's nothing out of place. My unit was clean and I didn't even have a cob web..flawless. It was worth making a reservation. Little details I think are important: 1) There is no opening at the top wall, meaning your walls continue fully to the ceiling. This is a good thing for fire, leaks, isolation..it's the proper way to compartmentalize and give your stuff legitimate and enclosed space. 2) This place uses climate control. Yes, this sounds ridiculous to mention. However, your nieve to think there aren't places that skimp on AC. I came from one. 3) The value is 10/10. My rate is completely fair and I love the month to month option. Finding this place was a perfect fix to a horrible experience from a competitor.

Great Prices

There are a variety of units available for all sizes needed and for your budget. Clean facility and easy access to your units.

Great service

Great customer service. They keep the facility up to code and very clean .

Great service and nice facility

If you need storage I would recommend