Public Storage - New Port Richey - 6613 State Road 54

So far so good

Place is looking good, good area,clen.Time is going to show

Very easy simple quick

Quick and easy. Staff was very pleasant and helpful. They went the extra mile to make sure I got the storage unit that I wanted.

Easy

Very quick and easy to rent, went through the online process and less than 10 minutes and I was done.

clean, easy, prevailing rate

could have made the gate keypad a little more driver friendly

Very safe place

Very impressed by the property and the security it has.

Best Service I have receive

Took care of my needs right away. And I have already started my Bubble Wrap Painting into storage. Rent 5x5 to store my painting's, and other items while my home is being re-model.

Vive (I apologize for spelling) is excellent!

The overall security is excellent: to units are clean and easy to use; best I have seen.

Great place for storage!

I really like the way this place handles storage and how clean everything is. I recommended!

No hassle and convenient.

Nice parking and storage space. Plenty of room for my need.

No lights

I came to move in over the weekend. The lights are motion sensored so we waited thinking they’d turn on. After waiting awhile I went down to the desk and informed them. They said they knew of the issue as the request had been in for weeks. They offered to move me but I explained I was half way through unloading and I didn’t want to move twice. I asked if there was anything they could do with my rate since they specifically knew there was no light there but they gave me the unit anyway and they said they couldn’t. Obviously this place doesn’t care about spending money on their asset, they only care about MAKING money.

Very friendly.

I had a good experience and very easy to drive to facility.

Biological staff friendly and very helpful

Knowledgeable staff friendly and very helpful

Other customers please be more considerate of others

It’s very clean ,staff is very helpful,but the loading carts aren’t always available cause other customers use more then one at a time not very considerate of them,but otherwise the facility itself is wonderful.

Nice staff

The units are kinda cringy, but the prices are decent, & the staff is great.

Would recommend

Vivi was nice and the facility is clean

Very pleased

Vivi was so helpful but she could use an assistant. Her full attention should be customer service not cleaning bathrooms.

GREAT!

Clean Facilities, Good Prices, and Friendly Staff.

Friendly place, clean and no problems yet.

I would recommend this place to everyone.

AWFUL experience trying to get in!

I made a reservation online. Somehow location was no where close to where it was supposed to be. Finally got to the site just before the gates closed. I was on the phone with a customer service rep. the entire time. The gate code would not work. The rep helped me. I was in the facility put the code in to get inside the building and it said to call this number because it was closed I called said number and what a nightmare! Did all the prompts to be able to speak with a human only never got a human. Instead it was every imaginable offer for DirecTV car insurance quote if I was over 50 blah blah blah and never got a customer service rep at all over 40 minutes of calling this number over and over again trying different prompts because I'm not interested in DirecTV and auto insurance quotes I have been in tears for over an hour and still no customer service rep. I went online for public storage got an 844 number call that and it was some body that had been hired to sell storage units for multiple places! It's still wasn't a public storage rep! I'm still sitting in the parking lot my car loaded I can't get inside to the unit that I have paid for online and I'm crying because I have been through so much hell trying to reach somebody. NOBODY should have to go through this!! NOBODY!

Nice Facility

Moved all of my things from a unit across town to this one. Much better price, better loading and unloading area, very clean. And did I say much better price??!?!