CubeSmart Self Storage - Naples - 11400 Tamiami Trl E

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Great Experience

From the first time walking into the door, the service was excellent. Everything was ready on time. I would certainly recommend this particular site to anyone and already have recommended to one of my neighbors

Very happy customer

I am very impressed and happy with the front desk employees .. Becky helped me get my unit set up and she did a great job.. Cubesmart did a great job with their hiring and I definitely recommend this place for storage.. I really like the area of the lot and feels very safe and is very clean

A very pleasant experience

Personable, helpful employee. Everything was squeaky clean. I highly recommend choosing here for your storage needs.

3rd time was a "charm" (and an up charge)

It took THREE tries before I was able to move into a unit that would work for a vehicle. The first was the right size unit, but only had a 4 foot wide door. Because they had no other units that size, the second was even larger (and a higher rental rate). We went through all the paperwork, but when we got to the unit, it was INACCESSIBLE for a vehicle. So back to the office to REDO ALL RENTAL PAPERWORK in order to rent a different unit. The third worked perfectly .... but each change brought the price up. So where I had planned for $188/mo I ended up with $226/mo. I'm not arguing whether or not that price is appropriate for the spot I ended up in ... it just was not at all what I budgeted for. By the time we realized all of this we were up against a time constraint, so we "had" to take the upgrade. This entire procedure took more than 90 minutes, when they already had all of my information. Not a great experience.

All ok

No oplnion yet r egarding service if needed

Great value and customer service

Great customer service and value!

Friendly staff, clean facility.

John in office was quite helpful. On two occasions he took me to unit, first to measure the diagonals and second time to try to see if my 12 foot kayak would fit in a 5x10 before I committed. ( It did ). Thanks for the friendly service .

Very friendly staff

Unit is the perfect size and the staff was amazing.

Very efficient

The process of getting our storage unit was easy. Ashley the employee there, was great! She was personable, efficient, and knowledgeable.

Will recommend

Excellent, safe, and wrll secured

Quick and easy to get a space, price was better than others

this was a quick and easy transaction, time was of the essence for me. The staff member that help me was polite and made the experience easy not painful!

Value storage

I’ve rented three different times from Cubesmart in south Naples. Each time has been a good experience. The staff is friendly and helpful. the facilities have what you’d expect - fresh paint, good tarred roadways and appropriate drainage for the rain.

Nice

Clean, I feel safe going by myself.

Far, moldy, dirty

Far from center, smells like mold, really dirty

Very polite, sweet, and accommodating

The manager was very friendly. My wife and I brought our kittens and the manager let them run around the office while I filled out paperwork. She also helped me with my code when it wouldn't work. It was honestly the most pleasant introduction I've ever experienced while purchasing a storage unit.

great customer service

recently got a unit and the process couldn't have been any easier. I was in and out in no time.

Easy process

Clean unit easy to access , pull carts worked good.

Good experience

Kelly was very thorough good customer service