CubeSmart Self Storage - Lutz - 14902 North 12th Street

Good rates.

Seems secure, at a busy and growing location in Lutz.

Great

Quick and possible move in, clean facility

Very nice

I had reserved a unit online and finished signing in the office. The place is very clean and run like a business that wants your business. This place is 1000 times better than U-Haul storage.

Muy bueno y rapido

Muy buen servicio y buenas facilidades recomiendo esta compaﾃδｱﾃδｭa de selfstorege a todo interesado en rentar un espacio

Great place

Quick paperwork, unit was clean and ready for occupancy. Representative was very helpful and willing to answer any and all questions

Temperature control is 80 degrees smh

They view temperature control as 80 degrees and the place is filled with rats. I would not recommend. Itﾃ｢竄ｬ邃｢s a useful location if you have a work trailer and donﾃ｢竄ｬ邃｢t care about how the location looks and are not worried about anything being stolen

Would recommend this location

Sales representative was very helpful finding a cost effective unit in my desired location. Management of the facility was extremely helpful!

Good customer service and ample storage...

Good customer service and ample storage but the hours really need to be extended at least until midnight to cover the market opening back up to the general public!! The working class has changed and the hours have extended overall; this company needs to meet the demands also!

Easy and fast

Place was fast and efficient.

Rats rats rats

This location is highly infested with rats. I began storing my belongings at this location October of 2019, I had a climate controlled unit. I was last in the unit late June and things seemed ok. Went in 3 days ago and rat droppings everywhere. They ate almost 1/4 of a box lid and gnawed a wood table, dressers and chairs. The smell of rat pee has saturated everything that was in the unit. Donﾃ｢竄ｬ邃｢t use this facility.

Happy

Nice location. Darnell was very courteous and confirmed our reservation right away. Easy registration process.

Very nice and very clean

I have an interior unit that it climate controlled and it is very nice. I like the employees and the location is great

Nice staff, clean location

Price drastically different onsite than advertised

Review

The computer system was down and seems pretty ancient. The store associate had to turn on another computer in order to get me moved in as a new client. Also, gate was not working when I came back with my stuff. Nice man in car behind me let me in.

Great Customer Service

Easy check in process, friendly, clean! Great price point compared to other facilities I looked at.

Overall good

A bit high prices for non climate controlled but the customer service is awesome and looks pretty clean.

Overall good

The prices are high for non climate controlled and the roofing is patched in some places which has me concerned about leaks BUT the customer service is real good! The place looks clean.

Kudos for Customer Service!

Awesome Customer Service provided by Darnell. Seamless from beginning to end! However, I would say that I was expecting more for paying for a climate controlled. Other than that, everything went perfectly!!

Overall good. Great customer service.

Customer service is excellent. Everything went smooth on move in. Only complaint is the roof looks patched and has some holes that are concerning. Other than that it's good.

Friendly staff and convenient

Price was best in the area, gated, and ac