CubeSmart Self Storage - Summerfield - 15855 U.S. 441

Not as promised

I was told it would be 56.10 per month and second month free and that is not what I was told on arrival. I have to pay for the second month at the same rate. The web site offers this also but there is nothing the o site manager said she could do

Sign-in clerk was the best

Sign-in agent was the best. Made the signing up a good experience.

Summary was easy

Facility was clean and ready! Staff super nice! Easy process!

Excellent customer service and convenient

Excellent customer service and convenient

Excellent Customer Service

The facility is very clean and well managed. The prices are affordable and it was a very simple process to get a unit.

A very pleasant experience

Brittney Knight was a very pleasant and efficient person. She was extremely helpful and accommodating. She didn't just do her job, she was clearly helping us above and beyond.

Quick response

Nice ,clean, & great office staff.Easy access to unit.thank you

Well maintained facility and helpful staff

Easy process to secure space online. Check in took 5 minutes. Staff is friendly and knowledgeable. The property is well maintained and secure.

New, clean, accessible

Price is low, everything was clean. Staff was very friendly, even helped me move my mattress in, which was incredibly nice. Easy to access from the highway. Only improvement I could suggest is wider entry doors to hallway in climate controlled units.

[Ooooooo

Young lady that manages goes out of her way to make you feel welcome. Very knowledgeable in the contract procedure and able to answer all my questions. The , office, grounds, and unit are extra clean and well kept. Process from move in to unload was flawless.

Office staff exceptional

Our two units were dry and clean when we inspected them prior to renting. But when our things were being moved in three days later there were 4 inch long fat worm-like insects crawling around and roaches living in the rubber strip that is at the bottom of the roll-up door to each unit. And we have to go through two security doors in order to get to our air-cooled units. I know they exterminate, but somehow Mother Nature finds its way in. I'm just hoping they're not getting into my stuff (but I know they will). The office staff was always very helpful, but I know they aren't responsible for spraying for creepy crawlies.

Great customer service

Very rare these days. Great management. Really appreciated the service.

Prompt availability

Great customer service I appreciate CubeSmart for the available spare

Nice, clean place

This is a newer facility. I like the fact that the driveways are wide enough for cars to be on both sides of the storage units at the same time. There is a bathroom out by the storage area and inside the office. Clean place. Light switch at internal storage areas.

Everyone involved was very helpful and customer oriented. Roy the booking agent and Shana the manager, both super.

I am a long time customer of Cube Smart. While living in Virginia I rented a very large unit for two years. The facilities are clean and bug free (as per my experience). Staff always very helpful. Of note: I thought the administrative fee of $24.00 was very high.

fast and efficient manager.very pleasant and helpful.

Five stars , fast move in and management was very helpful and pleasant

close to our home and not pricey

lisa was very helpful and nice.