Public Storage - Ocala - 2520 NE Jacksonville Rd

Instructions to get into storage needs better notes for dummies like me!

Overall experience great, clean easy acess

Bad review

First off it is extremely hot in this place. Due 2 my health it affected me terribly. I went to first facility and there was no A/C where u check into and the temp read 92 in the little room.I wanted 2 change 2 climate space due 2 being so hot and the moisture would ruin my stuff so they didn't have 1 there so I had 2 change location.I get there and the check in box don't work but the A/C does so go figure. Had 2 go back 2 the other place get checked in for new place and get there. Took elevator which was about 💯 degrees 😳, thank goodness I only going 2 second floor. Walk around looking for my space n can't find it anywhere. Looked for 2 hours. Had someone that was putting stuff in theirs 2 help me and he couldn't find it either. So I call customer service,wait on hold for 40 min,told them I couldn't find it.There is Noone on premise if anyone needs help so she told me from what I could understand b/c of course no speaka English, that someone would give me a call within 48 hours. Already have my car loaded with stuff and drove all the way there, I was MAD. It's been over a week and Noone has ever called. Finally after about 45 minutes, I finally found it. U had 2 go thru a door which is my fault , that looks exactly like an emergency exit that u know ur not suppose 2 go thru and in bold letters says KEEP DOOR CLOSED AT ALL TIMES. Well that's all I read at first. I needed 2 read the whole door not just bold letters. Thats where I messed up. They should do something about that. Yes I feel really stupid but that's my story. Not a good experience in the summertime.