Extra Space Storage - 3077 - Feeding Hills - Springfield St

Everything went well

Ginny was very helpful and silk as well it's nice to know people are still trying to be helpful in these days and times as everyday the cost of things are going up so thank you for your help and support

Very pleasant and helpful staff

I ordered my unit on line, and it was easy. I went to look at it to make sure the size was appropriate and decided I needed something larger. The staff member was very helpful and pleasant. She found me a larger unit immediately. She was thorough and oriented me with the use of the unique key and gated entrance.

Great customer service!!!

Very helpful and polite,clean and Good size unit!

Good service

Very efficient and easy process

Office Mananger

FINEEEEEEEEEEEEEEEEEEEEEEEEEEE

I’m grateful for help on the price

Rates are much higher here than in Indiana. Overall, pretty happy with this place. Kind of a tight spot you gave me, but I’m willing to put up with it for a better price, which you also gave me.

CHEAPEST FOR THE SIZE OF THE SPACE

Very good. Access from outside overhead door, could use some lubing. Would be nice to get senior discount. Price makes a huge difference to someone on a fixed income.

So far, so good

We have just moved in so there isn't much to report. The space was left cleaned out and ready for us to move into. The office staff was friendly and helpful.

Ok storage

Only thing is the last row of storage mine 195 is such a tight spot and I have not seen my return for a lock yet

Very please with the facility. Just moved in

We had storage here over 20 years ago. And are returning. Service was great.

Seems like a good place

Just moved in. So far, so good.

Good experience fast setup too

Great experience doing business with them

Best place to stored your items

Nice place quiet neighborhood 24-hour access very convenient since I do work weird hours. good security system too. well recommended place people that like clean storage unit easy access doors that are not beat up

Great

Ginny was helpful and the process was easy and fast. Would definitely recommend to anyone in need of storage unit in the area.

Administrative Assistant

Good experience. The people there were friendly, professional and efficient. Explained everything so there was no confusion. They have a talent for dealing with the customer and making the customer feel comfortable. While moving can be so very stressful, they helped cut down on the stress by making this part of storage and getting a truck for a move very easy.

Great Facility & Staff

This is the first time I rented any type of storage locker/unit. The Manager, Ginny, was extremely helpful, polite and professional. She explained the rental agreement/contract in detail and made the entire process simple, quick & seemless. With my work schedule, I especially like the 24 hour access to my unit. I would highly recommend this facility to anyone looking for a unit.

This storage facility was completely accommodating to my needs and schedule. They were very polite and helpful. All my questions were answered. I also really appreciate the luxury of having 24 hour access to my unit as my work is during strange hours. I am extremely pleased with my unit and all customer service interactions that were had.

Customer service is lacking

I didn't like the manager who didn't really explain for the collison insurance fro renting thrir truck for a few hours. Thus I got ripped off.

Great courteous customer service

Good, fast, accurate customer service. The representative was really nice and friendly. The storage is gated, clean surroundings, and easy access.

Excellent

Excellent customer service, very happy with unit, clean and dry. Thank you