StorQuest - New Haven / Ferry

Perfect size closer to home

First of all…The Staff is fantastic! We’ve been renovating our house ourselves for the last year or so and due to unforeseen circumstances we weren’t able to rent a unit at StorQuest. In order to find an affordable price like StorQuest we had to go all the way out to Orange, CT from New Haven. (Back and forth in an 8 cyl gas guzzler it counts. Once they had the size available that we needed, we were able to rent at StorQuest, and we are saving not only gas but time as well. It’s so conveniently located, well lit and easy in and out. Highly recommend!

Recommended to everyone

I love the fact that the employee's are very nice I will recommend it to everyone

Quick and easy to set up a storage unit

Quick check in process after reserving my storage online. Very friendly and helpful.

My best storage experience so far.

First rate help at the desk. The process was fast and the service rep was superb. I particularly liked being able to use my own lock and not being forced to purchase one.

Great

Great customer service and great prices.

Good Service, good space, good price

Good Service, good space, good price. There was a mix up in their system in terms of setting up my initial reservation and auto pay but the customer service is very responsive and kind. I am not sure how often they clean the button key pads during this pandemic so that may be a concern as many people go in and out pressing buttons on the elevator and the loading deck. And often the lighting is very dim on my floor with no ability to activate unless I jump down the hall. Other than that, the space itself is great, easy to use, and straightforward. Love the month to month billing so I have flexibility.

Great service, value

Office staff are great. I'm really happy I found such a good deal. I needed a place to park a car I'm not driving and couldn't afford to pay a lot.

Friendly, easy, affordable

I had to change the date of my reservation a few times and the staff was really accommodating. Reserving your unit is easy and the prices are great. Teresa especially is friendly and helpful!

Great price and decent facility.

The big draw to this place is excellent pricing. Its hours are good and the facility is clean and secure. Customer service is generally fine, though phone access is not always what it should be. I wouldn’t hesitate to recommend it.

Review

Clean and wonderful. I would recommend anyone to this establishment.

Completely Thoughtful

I ended up with a horrible last minute fiasco with UHaul and StorQuest actually picked up and delivered my items to the facility for me. For free. It was a lifesaver during a really anxious time. Thank you so much!

Very nice and easy

Very helpful and reasonable. Would definitely put stuff here again. Very safe as well

Excellent

Very clean and well-lit. The customer service was friendly.

Loading dock out of the rain and sun is the best part

Establishment is well kept, carts and hand trucks on hand to make loading and unloading easy. Elevators are huge, staff was helpful and very informative about the do's and don'ts.

all good

The unit was clean, there were carts available to move things to the unit, and the staff were very helpful.

The price and location were perfect.

The staff were professional and friendly. I got a tour and let me know that they had boxes for sell for $1 which was the best part of it. Thank you!

Closes too early - no after hour entry - inconvenient

Had to find a friend's garage to storage second and final load of things to be moved in. Very inconvenient

a good option for storing you student's stuff for the summer

Storquest is about a 10-minute drive from the center of New Haven. The facility is clean, well-organized, and moving into the unit was relatively painless. There are just a couple of people who work there, so beware that getting yourself set-up and moved-in can involve a wait. Also, there was a hidden $20 initial set-up fee that came as a surprise.

Excellent facilities, friendly customer service!

I cannot say how great this facility is! Very clean and extremely secure. Everything you could want from a self-storage provider.