Naugatuck Drive-Up Storage

Too difficult to complete rental

Not told the office is closed several days a week. Have kiosk outside, wasn’t working, option to connect to help…unsuccessfully. After 45 mins finally got thru on phone by selecting ‘rent new unit’ despite already having a reservation, etc. Was able to complete the application online and received email with gate code. Sent movers to unit and gate code did not work. Another 45 mins on kiosk etc. with no luck. More calls, no help, no answers. Finally hours later someone called and gave me an emergency code. Update your hours, don’t list phone # of north haven location as back up when they don’t answer the phone.

Rene very helpful, Melissa very helpful.

Both girls very friendly, helpful and went out of their way to make signing up an enjoyable experience. The area is very clean and bright.

Quick and clean

Melissa was very helpful and it was an easy process! Fast!

Super Friendly & Helpful!!!

Setting up our new storage unit was easy & quick! She was absolutely awesome to work with.

I needed a storage unit last minute and it was available.

Melissa was a very nice and kind human. I appreciated her help.

Great Customer Service

Great customer service. Melissa was absolutely very friendly, knowledgeable and very helpful. She made the process very easy. The place is very clean and easy access . Hours are great. Price was great also.

周慮歳

Nice clean and safe facility . With good size storage

Nice Place

Melissa was great, very straight forward and informative and the facility was clean and everything works correctly.

Excellent Service

I rented online and service by Melissa at facility was outstanding. Very helpful. Worked around my schedule and very knowledgeable.

Very clean facility

I did not pay attention to the breakdown of fees, I was also stressed and in hurry because of moving, so I was surprised by the amount I paid to move into unit but the plus side is my next rent due for unit is a month away.

Area is nice and clean.

Overall, the unit I chose is prefect, nice and clean. Price is fair.

Melissa was awesome, couldn’t be more helpful

Great customer service, helpful and convenient.