Public Storage - Colorado Springs - 3436 Sinton Road

Very helpful and efficient, took a lot of stress off my back.

They were very helpful and accommodating. It was a last minute thing for me and they were able to get me in my unit the same afternoon!

The online portion was straightforward and simple

The customer service rep at the facility was a trip though.

It was perfect for what I needed

I just got there so I'll let you know later

Good service, good price

First time getting storage, the person on the phone was very helpful through the process and the manager of the unit was very friendly. Overall a quick and easy experience.

Very nice management

Everything was just what I needed. The manager was more than willing to change my unit size no problem.

Needed a little more information before move-in

Getting signed up was easy and fast. Staff was generally helpful, but they presumed I knew more about how things worked there than I could have known. The unit was clean and there was ample room for the truck and still allow other vehicles to pass by. I have three issues: First, I wasn’t aware there were two doors to the unit instead of one, which made it harder to load furniture into the space and it meant I needed two locks instead of one. Second, they do not have dollies available to help offload the truck. That would have been very helpful and saved time. Finally, it wasn’t disclosed to me I needed printed proof of rental insurance, which mean I had to buy theirs to move it. Once I provide written proof of mine, they don’t refund the fee, they credit it. Had I known all of this, I probably would have rented elsewhere. That said, for a basic storage place, this is fine and it’s a convenient location.

Great customer service

Great customer service, competitive pricing.

Gene is a fantastic site manager

Gene is a fantastic site manager. He stays aware of the property and is very personable and easy to deal with.

Staff is so kind and welcoming

Staff is so kind and welcoming! They guided me through the process and were very transparent. My one complaint is the $20 lock I was convinced to buy. It is $10 at U-Haul and much cheaper literally anywhere else.

The staff was awesome

The staff was awesome, and the prices were affordable!

I had a most excellent experience at...

I had a most excellent experience at public storage Tony was more than helpful with everything explaining how and what I am exactly paying for all around satisfied

Stop, store here

I give Public Storage 5 stars. Staffs great, security is top notch, fair prices, clean facility and storage. I keep coming back because I feel safe and taken care of at public storage. I'm 63, found them some years ago. Trust Gene and his people to give you all you need.

The staff at Public Storage take the...

The staff at Public Storage take the time to understand your needs and are very courteous

Well I'd say I was happy with you guys...

Well I'd say I was happy with you guys but y'all don't communicate with me and just raise my rent 15 dollars which now I can go anywhere and get the same size unit for cheaper. I'd like for you to figure out what your gonna charge so I know to stay or to take my business elsewhere. Word of mouth travels very fast

Mukilteo Public Storage

This storage unit is the cleanest I have ever seen. Knowing that my belongings are in a climate controlled, clean, and safe environment gives me peace of mind. The staff was very friendly and helpful. I will recommend this Public Storage to my clients and everyone I know.

Great experience

I had no issues with getting the right storage unit I wanted. The manager helped me tremendously and showed me what option would best fit my storage needs.

Fast

Fast, easy, and very respectful service. Would definitely recommend.

Excellent start

Excellent start . manager is fabulous

Very nice people, rates reasonable. I wish they had 24 hour access, but hey good enough :-)

Dido Gene has always been a polite and friendly person to me as well. Two other storage units in this area were anything but polite and friendly.