Extra Space Storage - 3770 - Lakewood - Kipling St.

Very friendly but also a little pushy.

I was quoted a price online and emailed that quote 3 times... yet I was charged $15.00 more in the end. It was very dirty to do me like that without any explanation. I will be contacting an on-site manager first thing Monday morning to request both an explanation and a refund. Depending on how that goes, I may be updating my review. That is no way to conduct your business.

Household items

YOU GET ALL 5 STARS , The young lady that helped check us in was great!!

They raise their prices every few months

First they did not respond to my complaints that my unit became filled with dirt and dust, then I noticed that they kept raising my rates, while I could see online my same exact unit available for my old rate or even less. This makes me absolutely livid. If you try to get help to remedy this, prepare to be stonewalled.

Storage

Nice people great proce. Knowledgeable employees. Clean storage

Very accommodating. Friendly.

The girl who helped me (my bad for not remembering her name). Was very nice & friendly. I upgraded to a larger unit from what I originally reserved. She happily helped & applied the online discount I had with the first unit on the larger unit.

Excellent

Was an easy process to get the storage unit. It's conveniently located. Haven't had any problems and can pick up/ drop off stuff at my leisure. 10/10

Safe and great place for my storage needs.

Great overall experience for storing our belongings until we moved into out apartment. It was very easy to access 24/7 when needed, as well being very close by. We would use this facility again if need be.

Very pleased with the facility host/attendant. Good location and quite clean.

awesome!!!

Great Staff

The 2 gentlemen that work there are very friendly, and helpful!