Public Storage - Parker - 9823 Mangano Lane

Needs to be a little cleaner

Walls are very dusty and rope on door is too short.

Anyone

Not happy about having to pay $19.99 for a lock that I don't keep after move out.

Close to home

Love it it’s close to home the price is right

Good facility

Great pricing and facility. Facility worker was very present

Overall good

Good service overall, there was no employee at the location we had our unit it despite having a reservation. When we called the number on the door the first question that was asked was if we wanted to reschedule. We said no, after a few mins we were asked to go the location literally right next door and it was pretty smooth from there. Employees were very nice. After leaving I just found it strange that the first question asked was if I wanted to reschedule when they were literally right next door. Aside from that, service and unit was fine.

Accommodating and helpful.

Facility is clean. Manager was very helpful, as was his assistant. My first experience with a storage unit, and I came away impressed.

Excellent manager and very informative

Excellent manager and very informative. He was a joy to speak with.

Well-rounded storage location

Knowledgeable, friendly staff. Ample offerings of storage options.

Great experience

Louie was great to work with and was very professional!

It has only been one day

It has only been one day, but so far so good. John at the facility was very nice, very helpful.

I was totally shocked by the following:

I was totally shocked by the following 1) Buying a lock from your company was mandatory. Your competitors do not require that...I already own my own lock. 2) The locker space is not 5 x 10 as advertised. 3) Too high pressure to buy insurance from you when our homeowners covers us.

Great Company

Great staff, fair rates & secure facility. What more can you ask for?

5 star

Great costumer service and clean location.

The customer service was excellent.

The customer service was excellent.. even though there system was down they walked me through everything. Very personalized they remember my name when I was moving my stuff in stuff in to storage.

have rented 2 units here

have rented 2 units here. most staff is friendly and helpful. Only issue was when they locked all dollies on first floor and I am on second so did not have access to dollies. The new employee seemed put off when i had to ask for a dolly and her reply was that she had seen them on her walk through. did not seem happy that she had to go get one for me. This was quickly fixed by another employee who gave me the code to the first floor so i can retrieve dollies if they are locked up inside. Jennifer and Becky are awesome and know what they are doing! they will go out of their way to help you and make sure you have a pleasant experience!

I reserved a unit here and Jennifer called me shortly after..then when I went in, we got the unit rented quickly. Facility is well maintained as well. Tyler was also friendly too!

Very satisfied with the facility and staff. I have rented space several times from this Public Storage over the years. They are price competitively, neat and clean, with easy access.

Jennifer was great! This is the second time I have used this facility and both times she made sure I had what I needed to make my stressful move not so stressful! I came back because she made it so easy. Top notch customer service. Thanks Jennifer!

easy, clean but with a cart bump

The cement bump at the loading area makes it difficult to roll the loading cart into the hallway. Other than that, the unit and process seem to be pretty easy.

Great facility!

Have had a very good experience with our Public Storage facility.